• Are you customer obsessed and passionate about helping Australians achieve their dream of home ownership?
• Do you thrive in a fast-paced, customer-centric environment where your expertise and dedication can make a real difference to our customers?
• Are you a high-performing lender ready to grow your network and business?
  
  

If so, we invite you to express your interest in joining NAB as a Home Lending Executive. We have number of opportunities available across Australia.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Home Lending Executive, you will join a team that’s doubling down on customer obsession; we move with speed, keep it simple and win together!

Each day, you’ll go above and beyond to:

• Partner with customers to provide expert advice and guidance on NAB’s home loan possibilities.
• Manage end-to-end lending processes, ensuring speedy and exceptional service at every touchpoint.
• Build and maintain strong relationships with both new and established clients, working closely to understand their financial goals.
• Collaborate with a team of dedicated professionals, all driven to provide outstanding results.
• Leverage innovative technology to streamline processes and improve the customer experience.
  
  
  

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Proven experience in home lending, demonstrating customer obsession in everything you do!
• Strong knowledge of lending products and the mortgage industry.
• Excellent communication and relationship-building skills.
• A passion for delivering top-notch customer service.

The ability to thrive in a dynamic, results-oriented environment.

We respectfully ask candidates to hold any questions for the phone interview, where we’ll discuss the role in detail and answer any questions. This helps to ensure a focussed, efficient and fair application process. The talent acquisition team looks forward to addressing all inquiries at that time if your application progresses. 

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  
 
Build your career with NAB  

At NAB, we encourage our colleagues to invest in their skills, experiences and careers. To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert). This will give you a clear idea of what the role entails. If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader’s endorsement and apply.  

Note: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role. 

Looking for career advice? 
 
We’re excited about your interest in this opportunity! For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path.   

We wish you the best of luck with your application! Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying.  If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.