• Excel in this role with your proven AML/CTF transaction monitoring leadership experience 

• You’ll join a high-performing, growth-focused business, backing talented individuals ​ 

• We win in the right way, which is always putting our customers first 

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.  

In the role of Head of Enhanced Investigations you will report to the Executive, Transaction Monitoring. 

Each day you will go above and beyond to: 

• Lift the standard for transaction monitoring in correspondent banking & Trade Based Money Laundering and escalated investigations 

• Lead complex, high-risk financial crime matters, syndicated and intelligence lead investigations 

• Engagement and collaboration with Divisional stakeholders, risk stakeholders and the wider team to operationalise change and strategic deliverables.  

• Lead and empower a team of specialised Transactional Monitoring investigators  

• Identification, escalation and mitigation of key risks and controls relevant to Financial Crime in correspondent banking.  

• Monitoring of productivity and quality metrics, reporting progress & issues and providing insights to make recommendations and decisions.  

• Identify, escalate and offer appropriate support and solutions for issues impacting the work of investigators.  

• Plan and manage competing priorities in a dynamic and high-volume operating environment to uplift financial crime risk management. 

We’re looking for the best and brightest to deliver the best for our customers. You’ll need: 

• Proven experience in Transaction Monitoring or AML Investigations function in a Leadership role with a global bank or financial services institution  

• Thought leadership in mitigation of AML/CTF risk via AI or associated technology and tools.  

• Sound knowledge of the current, global Financial Crime landscape – typologies, crime types and emerging trends. 

• Experience leading high performing teams driving through change in an operations environment.  

• Strong understanding of Transaction Monitoring processes with specific focus on correspondent banking, procedures and controls and Wolfsberg principles.  

• Excellent communication, stakeholder management, interpersonal and influencing skills, including the ability to lead and influence a range of stakeholders with occasionally challenging decisions.  

A diverse and inclusive workplace works better for everyone  

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.   

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.