• We are empowered to make a positive difference for customers.
• Everyone is given the opportunity to learn, grow and achieve. 
• Make a genuine difference through the work you do.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role Senior Legal Counsel or Associate Director, Review Team, you will join the People & Culture Team that’s doubling down on making a tangible difference to customers while keeping it simple.

Each day, you’ll go above and beyond to:

• Review material risk and conduct events at NAB for the purposes of fostering a learning culture and continuous improvement together with assessing those events for individual accountability.
• Be part of the independent Review Team, contributing to the effective delivery of Fact Finds, Learning Reviews, and Consequences Investigations into material risk and conduct events in accordance with the Risk, Conduct & Accountability Assessment Guide.
• Champion a culture of integrity, fairness, and objectivity by embedding procedural fairness throughout all review activities.
• Collaborate with the Managing Counsel, Review Team to define the scope, objectives and timelines of Fact Finds and Learning Reviews, ensuring alignment with NAB’s accountability framework and regulatory obligations, including CPS 511 Remuneration and FAR.
• Conduct evidence-based analysis through document reviews, interviews, and workshops to build a comprehensive understanding of events.
• Identify systemic and root causes of issues and translate findings into actionable enterprise-level improvement plans.
• Proactively manage risk, including suitably documented and assessed controls, obligations and processes.
• Liaise and build healthy working relationships with key stakeholders.

We’re looking for the brightest to deliver the best for our customers. You’ll need to:

• Have experience (preferably 10+ years) in roles in risk, compliance, legal, Group Investigations, internal audit, or regulatory affairs, preferably within the financial services sector.
• Have a proven track record in undertaking complex, high-stakes workplace investigations or reviews involving material risk, conduct, or regulatory matters.
• Have a background in consequence management, accountability frameworks, and enterprise-level risk governance.
• Have excellent drafting skills with a focus on high quality, plain language, grammar, spelling and attention to detail.
• Be able to analyse volumes of sometimes complex material for meaning and root cause analysis.
• Have effective stakeholder engagement skills and a collaborative and partnering approach.
• Have strong organisational skills, including prioritisation and time management.
• Be able to work at pace while delivering high quality business outcomes. 
• Be resourceful with well-developed problem-solving skills.
• Exhibit professional and ethical behaviour and ensure compliance with external legislation, bank standards and internal operating policies and procedures relevant to the position
• Be able to manage sensitive information with discretion and professionalism, leveraging document management systems to uphold integrity and security.
• Be willing to attend the office three days a week, if required.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.