• Amazing opportunity to build and/or expand your career at NAB
• Showcase your exceptional experience in B2B Sales, Marketing and Customer Relationship Management
• We grow great leaders who inspire and energise their team

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

As the Head of Growth HICAPS, you will be part of the senior leadership team in the Business Transactional Banking team, a team that is doubling down on customer obsession. 

Each day, you’ll go above and beyond to: 

• Establish and execute on Growth opportunities across multiple segments and verticals within the Healthcare industry
• Lead the development HICAPS Growth Strategy to increase revenue in potential addressable markets, working in partnership with Product teams to drive realisation of opportunities for revenue growth
• Partner with new and existing customers to identify opportunities to grow revenue and convert target opportunities into realised revenue and customer growth
• Grow and support strategic relationships with multiple external partners and customers, including providers, health insurers, schemes, and other external partners to identify revenue opportunities and solve potential revenue risks
• Ensure all supporting teams have clarity across all growth target areas and initiatives which impact operational volume
• Leverage and activate NAB networks to increase HICAPS revenue with existing NAB customers
• Lead a high performing team to achieve Growth related targets for HICAPS

We’re looking for the best and brightest to deliver the best for our customers. You’ll need: 

• Demonstrated experience working in a similar senior leadership Sales, Distribution and Go to Market role within Financial Services coupled with proven knowledge of Business Transactional Banking products.
• Extensive experience in strategy, commercial and/or consultancy with proven ability to lead high performing sales, customer relationship management and marketing teams to achieve outcomes.
• Extensive experience operating effectively and delivering consistent results in a large, complex organisation.
• Demonstrated people leadership experience in particular building and leading high performing teams to meet performance targets and key deliverables.
• Proven analytical skills and be an evidence-based decision maker who is a strategic thinker that drives customer centricity.
• Sophisticated influencing skills to shape outcomes and achieve strategic initiatives.

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.  

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