Lead SaaS governance at NAB, driving uplift, consistency, and strong coordination across SaaS processes. In this role, you’ll guide planning and stakeholder engagement, partnering with CIO teams, Architecture, Security, Sourcing, and business groups to ensure effective execution of the SaaS assessment framework.

• Work in a collaborative environment with highly talented and motivated colleagues that are passionate about winning together
• Strengthen governance and oversight across NAB’s SaaS processes
• Be part of an innovative and customer obsessed team

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In this Associate Director, SaaS Governance, you will join our Enhanced Assurance team doubling down by owning it and winning together.

Each day, you’ll go above and beyond to support with: 

• Ensuring consistent process execution, stakeholder engagement, and timely escalation of process gaps or risks
• Assisting the SaaS Product Owner to deliver on SaaS Governance and Uplift requirements.
• Leading planning and stakeholder engagement, working closely with CIO teams, Architecture, Security, Sourcing, and business stakeholders to promote consistent understanding and execution of the SaaS assessment framework.
• Leading and managing a cross-functional squad to deliver end-to-end uplift across the TPRM - SaaS process.
• Executing on SaaS governance activities and undertake reporting activities in relation to SaaS Findings and Treatments.
• Promoting risk-based approach for SaaS assessments (including back book remediation activities), providing oversight to management through relevant risk and management forums
• Reviewing for SaaS and other high-risk vendors, ensuring services performed are consistent with requirements defined in the MSA/MOA and meet Security, Resilience, and other expected practices (e.g. DevOps) to keep the bank and customers safe.
• Supporting broader activities/projects with Third Party Risk Management
• Providing training, advice and best practice knowledge to SaaS teams aligning to industry best practices and regulatory requirements (Eg: APRA CPS 230 and CPS 234)
• Supporting key stakeholders and 2nd line risk partners with the execution of key processes related to SaaS assessment activities

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:  

• Strong background in technology risk management and/or internal audit
• Proven experience negotiating IT and Cyber Security contractual terms
• Solid understanding of Cloud, IT/Cyber Security, and operational risk management
• Hands‑on experience with TPRM processes and driving vendor‑related initiatives
• Knowledge of information security and cloud technologies (SaaS/PaaS/IaaS); relevant certifications such as CISM, CISSP, CISA, or Lead Auditor (InfoSec/Cloud) are advantageous
• Knowledge of control design, risk assessment and assurance methodologies
• Understanding of Technology and Operational Risks and Controls
• Strong stakeholder management skills
• Knowledge of relevant Prudential Standards (e.g. CPS234 Information Security and CPS230 Operational Risk Management

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.  

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. 

As a Consultant Engineer, you will deliver technology-driven services that encompass strategy, design, development, implementation, and ongoing maintenance of innovative solutions. Your focus will be on aligning technology with business objectives to drive efficiency, scalability, and value