• Bring your experience in Risk and Program Management to deliver complex programs within highly regulated environments
• Join a high-performing business, backing talented individuals 
• Shape the future of our colleague experiences at NAB

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

As the Senior Consultant, Delivery Lead KYC, 12 month fixed term contract, you will be part of People & Culture team, that is doubling down on customer obsession.

Each day, you’ll go above and beyond to:  

• Lead the end‑to‑end delivery of one or more complex workstreams within the Know Your Colleague (KYC) program, ensuring outcomes are delivered to scope, schedule, budget, and risk appetite.
• Lead the day‑to‑day delivery execution, translates strategic objectives into executable plans, manages interdependencies, and provides clear delivery leadership across cross‑functional teams, vendors, and stakeholders.
• Ensure NAB delivery frameworks, governance expectations, and regulatory obligations are aligned while proactively managing delivery risk and change.
• Manage delivery resources, including consultants, SMEs, and Vendors.
• Own delivery artefacts including plans, schedules, logs, dependency maps, and status reports.
• Drive preparation of high‑quality governance materials for forums and steering committees.
• Ensure data integrity, confidentiality, and regulatory compliance across delivery activities.
• Continuously uplift delivery practices, templates, and ways of working.

We’re looking for the best and brightest to deliver the best for our customers. You’ll need: 

• Demonstrated experience working in a similar Governance and/or Risk Management Delivery Lead role, leading large-scale programs of work within regulated environments that require in-depth knowledge and expertise in Risk Management, Governance and Compliance.
• Proven knowledge and experience in risk management and regulatory compliance policies and frameworks coupled with experience in operational risk management.
• Demonstrated understanding and knowledge of governance, risk management and compliance frameworks and practices.
• Exceptional experience leading the delivery of complex programs or workstreams whilst managing cross‑functional teams across Risk, P&C, Technology, and external vendors.
• Strong program management experience and proven understanding of enterprise delivery frameworks and governance forums.
• Demonstrated ability to influence senior stakeholders and resolve delivery trade‑offs.
• Experience delivering HR technology, identity, compliance, or control‑based initiatives desirable.
• Proven track record in the end‑to‑end delivery leadership across complex initiatives.
• Highly developed problem solving and decision making skills.

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted. 

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