• Shape business solutions and influence key decisions across complex banking environments 

• Collaborate with senior stakeholders and cross-functional teams 

• Drive meaningful change through customer-led analysis, innovation, and process optimisation 

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. 

In the role of Senior Business Analyst, you will join our Corporate & Institutional Banking Transformation team that’s doubling down on owning it! 

Each day, you’ll go above and beyond to:

• Break down complex business initiatives into clear, actionable tasks and manage the delivery backlog 

• Elicit, analyse, and articulate business requirements, including regulatory and governance considerations 

• Lead the creation of high-quality artefacts—business requirements, process maps, workflows, and work instructions 

• Work closely with stakeholders across business and technology to drive alignment and delivery outcomes 

• Apply strong business domain knowledge to support onboarding processes and navigate complex banking environments 

• Leverage AI tools (including Cursor) to enhance analysis, documentation, and solution delivery 

We’re looking for the best and brightest to deliver the best for our customers. You’ll need:

• Significant experience as a Business Analyst within banking or financial services, with a strong business (not purely technical) focus 

• Demonstrated experience supporting customer onboarding or related processes (highly regarded) 

• Strong understanding of banking operations and complex regulated environments 

• Proven ability to define business needs, map processes, document requirements, and produce clear business artefacts 

• Strong stakeholder engagement, communication, and change management capabilities 

• Experience working in cross-functional, agile environments 

• Knowledge of AML/KYC and corporate onboarding processes is advantageous 

• Familiarity with platforms such as Fenergo or FenX is desirable 

• Strong AI capability, including practical experience using tools such as Copilot and Cursor to support business analysis activities 

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.