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Delivery Lead

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Delivery Lead, you will report to the Head of Product Ownership and play a critical role in driving alignment, collaboration and delivery across multiple squads and workstreams within the Home Ownership Domain. You’ll ensure teams work cohesively to deliver shared program outcomes in line with scope, timelines and budget expectations.

This is a highly visible role where you will orchestrate complex, cross‑functional delivery across business and technology teams. You’ll drive disciplined execution, maintain strong governance and enable teams to deliver at pace while maintaining quality and transparency.

Each day, you’ll go above and beyond to:

  • Provide leadership and orchestration across squads to align delivery to shared program outcomes.
  • Coordinate planning, demand management and prioritisation across multiple workstreams.
  • Manage dependencies across squads and external teams, ensuring alignment and timely delivery.
  • Ensure delivery frameworks, operating rhythms and methodologies are applied consistently.
  • Monitor delivery performance, proactively managing risks, issues and blockers.
  • Maintain high‑quality reporting, including governance packs, dashboards and executive updates.
  • Drive strong data integrity and reporting across systems such as Rally and Clarity.
  • Foster collaboration across business, technology and delivery teams to achieve outcomes.
  • Champion continuous improvement, including identifying opportunities to enhance efficiency and ways of working (including use of AI tools).

 

What you will bring:

  • Strong experience in project, program or delivery leadership within complex environments.
  • Proven ability to lead large, multi‑stream programs and deliver outcomes on time and within budget.
  • Strong stakeholder‑management skills, with the ability to influence senior business and technology leaders.
  • Deep understanding of agile and contemporary delivery practices, particularly in scaled environments.
  • Strong financial and commercial acumen, including budget tracking and forecasting.
  • Demonstrated ability to lead and uplift team performance.
  • Experience working across large, complex organisations with multiple stakeholders and dependencies.
  • Strong communication skills, with the ability to present clearly to senior audiences.
  • Experience in banking, financial services or similarly regulated environments (preferred).
  • Tertiary qualifications in a relevant discipline (preferred); Agile or Program Management certifications desirable.

A diverse and inclusive workplace works better for everyone 

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way. 

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job.  To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB 

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

Advertised: AUS Eastern Standard Time

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