• Make a positive impact on the healthcare industry
• Bring your expertise to build and nurture your client base
• Drive growth across an established portfolio

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.

In the role of a Health Banking Manager, you will join the Specialised Banking team in Brisbane as we strengthen our focus on customer obsession and winning together.

You’ll make an impact each day by:

• Developing a structured sales approach through needs analysis to drive meaningful customer conversations, deepen relationships, and foster customer satisfaction and referrals.
• Utilising NAB's CRM to record activities, sales opportunities, and specialist referrals, ensuring seamless workflow and collaboration.
• Assisting in writing, processing, and executing lending proposals, providing tailored financial solutions to healthcare clients.
• Proactively manage risk, adhere to compliance requirements, and escalate issues as identified, ensuring a robust and secure banking environment.
• Utilising your expertise, knowledge of the business lending process and customer obsession to manage your stakeholder relationships and portfolios.

You’ll bring to this role:

• Proven track record in origination, relationship management and business development (healthcare sector experience preferred).
• Excellent interpersonal and communication skills to build trust and rapport with clients and stakeholders with varying levels of financial circumstances.
• Strong risk management acumen and commitment to adhering to policies and procedures.
• Resilience and adaptability to an ever-evolving industry.
• A genuine passion for customer service and extensive customer facing experience.
• Strong financial acumen and commercial judgement.
• Experience in lending and sound ability to read and interpret all aspects of customer financials.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work. 

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options. 

Join NAB 

At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.  If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.