Lead growth, strategy and performance outcomes across Premier, Broker, Workplace and Colleague Banking to shape the future of Personal Banking. 

• Deliver exceptional outcomes for customers across Premier, Broker, Workplace and Colleague Banking.  

• Influence and collaborate with senior stakeholders to achieve shared goals.  

• Lead strategic initiatives that drive performance, innovation, growth and lasting impact. 

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand. 

Specialised Distribution is responsible for Personal Banking (PB) specialised customer propositions, bringing together Premier Banking for Mass Affluent customers, Broker Distribution, Workplace Banking and Colleague Banking. We focus on driving growth, performance and customer outcomes across these key segments. Partnering closely with PB frontline channels, product, risk and operations teams, we play a key role in shaping strategy, driving commercial outcomes and improving customer experiences that support sustainable business growth. 

As a Senior Consultant, Performance & Growth, you’ll partner with Specialised Distribution Leadership Team to drive strategic initiatives, influence executive decision-making and deliver meaningful business outcomes. Combining data, insights and commercial thinking, you’ll help identify growth opportunities and support the continuous improvement of customer experiences across NAB’s specialised customer segments.  

You’ll make an impact each day by:  

• Influence executive decision-making through data-driven insights, strategic analysis and recommendations.  

• Partner with senior leaders to identify growth opportunities and improve business performance across key customer segments.  

• Lead strategic initiatives that drive performance uplift and support Personal Banking priorities.  

• Develop high quality content and insights for executive and Board-level forums, including leadership updates, Executive Leadership Team papers and Board papers.  

• Collaborate with Data & Analytics teams to co-create data assets, reporting and performance insights that enable better decision-making.  

• Translate complex data and business challenges into clear, actionable strategies that improve customer and commercial outcomes.  

• Drive, support and own business governance activities, including control operation, risk oversight and governance processes.  

You’ll bring to this role:  

• Significant experience in banking, financial services, strategy, consulting or a related commercial environment.  

• Strong analytical and problem-solving skills, with the ability to translate complex data into clear, actionable insights.  

• Proven ability to build trusted relationships and influence stakeholders at senior and executive levels.  

• Exceptional communication, presentation and storytelling skills, with experience distilling complex information for diverse audiences.  

• A tertiary qualification in Business, Finance, Economics or a related discipline, supported by advanced Excel and PowerPoint capabilities.  

• A proactive mindset, strong commercial acumen, and a passion for driving performance, growth and customer outcomes.  

A diverse and inclusive workplace works better for everyone  

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.  

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.  

Join NAB  

At NAB, we’re committed to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.  If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.