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Senior Consultant, Internal Dispute Resolution (IDR)
This is a high-impact opportunity for a highly motivated and experienced senior consultant to help transform and uplift how we resolve complex and vulnerable complaints across NAB Resolve. Working closely with senior stakeholders and the NAB Resolve Leadership Team, you’ll bring curiosity, judgement and a passion for innovation to deliver fair, consistent and customer-centric outcomes. You’ll help build capability across the team, shape smarter ways of working, and explore how AI, automation and insights can improve processes, address root causes and lift performance across IDR.
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Customer Advisor - Corowa, NSW
Kickstart your banking career - learn skills, grow your future, and support your community.
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Customer Advisor - Leave & Relief - Wodonga, VIC
Join us at NAB - build real skills, shape your future, and make a community impact.
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Head of CET Risk & Business Management
Step into a senior leadership role at the heart of Customer Enabling Tech, partnering with the CIO and Leadership Team to strengthen governance, risk and control across a fast-moving portfolio. You’ll lead the CET Business Management team, embed disciplined reporting and risk rhythms, and drive assurance, data integrity and regulatory readiness—so our teams can deliver with pace, confidence and control.
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Associate Director, Infrastructure, Energy and Utility
Banking and financing for infrastructure, energy and utility customers on a fixed term contract for 9 months based in Melbourne or Sydney
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