Position Number: 0064886
Location: Parkville
Role type: Full-time; Continuing
Faculty: Medicine, Dentistry and Health Sciences
Department: Deanery
Salary: UOM 5 – $83,159 - $95,518 p.a. plus 17% super
- Provide front-line services, support daily office operations, and assist with administrative tasks to ensure smooth workflows.
- Be the welcoming face of the Deanery, delivering exceptional communication and support with professionalism and positivity.
- Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!
About the Role
The Receptionist/Administration Officer serves as the first point of contact for the Deanery, providing friendly and professional front-line services to staff and visitors while ensuring smooth daily office operations. Reporting to the Deanery Administration Manager, this role includes managing enquiries, supporting administrative tasks and projects, maintaining Deanery systems, and assisting with meeting coordination. Success in the role requires strong communication, prioritisation, and organisational skills, along with a positive attitude and keen attention to detail.
Your responsibilities will include:
- Meet and greet visitors and manage phone, email, and staff enquiries.
- Interpret and resolve administrative queries efficiently, identifying solutions to problems as they arise.
- Collaborate with the Administration team to provide general and project-specific administrative support, as directed by the Deanery Administration Manager.
- Oversee relevant systems, including room-booking systems, shared resource calendars, and meeting room equipment.
- Assist the Governance Manager, with Faculty Executive Committee meetings, including:
Who We Are Looking For
The successful candidate will demonstrate exceptional organisational and communication skills, with the ability to handle confidential information, liaise effectively with stakeholders at all levels, and maintain professionalism in a dynamic environment. They are proactive, detail-oriented, and adaptable, with a strong work ethic, a positive attitude, and the ability to balance competing priorities while working both independently and collaboratively to achieve organisational objectives.
You will also have:
- Completion of a diploma qualification and at least 2 years’ subsequent relevant work experience or an equivalent combination of relevant experience and/or education and training.
- Experience in liaising with senior executives and professionals, including handling confidential information, and knowing when to escalate appropriately.
- Ability to work independently and collaboratively with a flexible attitude to work in a multidisciplinary team environment.
- Demonstrated problem solving skills and a proactive approach to identifying and resolving issues using sound judgement.
For further information regarding responsibilities and requirements, please refer to the attached PD.
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your New Team – Faculty of Medicine, Dentistry & Health Sciences
The Faculty of Medicine, Dentistry and Health Sciences is a diverse faculty renowned for its research excellence, teaching, training, and policy leadership across the breadth of medical, biomedical and health science fields.
Led by the Dean, Professor Jane Gunn, the faculty is Australia’s overall leader in clinical, pre-clinical and health sciences, and sits at the heart of a flourishing ecosystem of globally recognised health and biomedical organisations across Victoria. Partnerships are key to our continued success in education, research and enhancing the health and wellbeing of our communities.
What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page!
About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
- The responses against the Selection Criteria^ (found in the Position Description)
^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria
Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process, please feel free to contact Brett Verity via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Position Description
