Position Number: 0065839
Location: Parkville
Role type: Full-time; Fixed-term for 12 months
Faculty: Business and Economics
Salary: UoM 6 - $96,459 - $104,518 p.a. plus 17% super
- Join Student and Academic Services in the Faculty of Business and Economics and contribute to the operation of undergraduate programs and deliver positive outcomes for students.
- Enjoy a benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Your next career opportunity
The Academic Programs Coordinator ensures the effective delivery of undergraduate programs within the Faculty of Business and Economics. This role involves supporting curriculum development, managing course and subject changes, and maintaining Handbook updates. The team also handles academic misconduct committees and assignment extension and special consideration applications. Additionally, they collaborate with teaching departments to create clash-free timetables, gather End of Subject Survey data, and promptly respond to escalated student enquiries.
Your responsibilities will include:
- Supporting the delivery and administration of undergraduate programs by managing course updates in the University Handbook through CAPS, coordinating Breadth subject approvals, and undertaking StudentOne configuration tasks.
- Coordinating student-facing processes such as Special Consideration and Assignment Extensions, BCom Honours admissions, academic misconduct hearings, and other key academic functions including study abroad approvals, FSA, and exam viewing arrangements.
- Contributing to student engagement and communication by responding to undergraduate enquiries via OneCRM and email, supporting orientation and promotional activities, and maintaining accurate and up-to-date content on undergraduate webpages and publications.
- Providing administrative and committee support by preparing reports, coordinating meetings for Faculty Committees, and performing other tasks aligned with the role’s scope as directed by the Manager.
You may be a great fit if:
You are highly organised, with the ability to manage multiple tasks simultaneously while maintaining strong attention to detail and a clear focus on delivering outstanding results. Your proven success in academic program support, coupled with your ability to apply policy when managing complex cases, will be essential in this role. You bring advanced interpersonal skills that enable you to build professional relationships across the Faculty and wider University. Equally comfortable working autonomously or collaboratively, you consistently meet competing deadlines and demonstrate a commitment to continuous improvement and innovation.
You may also:
- Hold a degree with subsequent relevant experience; or an equivalent combination of relevant experience and/or education and training.
- Possess excellent interpersonal and communication skills in order to provide high-level and accurate advice to stakeholders in a sensitive manner.
- Have the ability to deal with a range of people internal and external to the University, and the ability to work with people from diverse cultural backgrounds.
- Demonstrate problem solving skills with the ability to apply sound judgement in order to deliver creative solutions.
For further information please refer to the attached PD.
What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:
- Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
- Progressive, considerate leave provisions to empower your work-life balance
- Salary packaging and access to a range of discounted services including Bupa health insurance
- Health and well-being services including a leading Employee Assistance Program
For more information check out our benefits page!
Your new team – The Faculty of Business and Economics
Through its leading research and teaching, the Faculty of Business and Economics at the University of Melbourne influences policy design, corporate governance, and business practices globally.
The Faculty of Business and Economics has been preparing students for exciting and challenging careers since 1924. The Faculty offers extensive undergraduate, graduate, and research higher degree study options through the Bachelor of Commerce, Melbourne Business School suite of postgraduate programs. There are more than 10,000 students enrolled in undergraduate and graduate degrees within the Faculty. The Bachelor of Commerce is one of the most sought-after business courses in Australia. The Faculty is also the home of leading research masters degrees and the PhD. The Faculty hosts world class academics and professional staff, the brightest students, alumni, and other stakeholders. Since its establishment, the Faculty has produced a large number of leaders in business, government, and academia, in Australia and around the world. We are committed to enhancing our applied research outcomes, expanding our curriculum, and bolstering our connections with industry to help shape the world of business and economics in Australia and internationally.
The Faculty seeks to welcome and value the unique contributions of people from all backgrounds. We are committed to diversity and inclusion practices to achieve our vision through the policy of relative-to-opportunity performance evaluation and initiatives such as Faculty Carer’s Travel Support Scheme, Professional Development Programs, Awards for excellence in teaching and research.
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.
The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Kim Groizard +61 3 9035 3218 or send an email titled 'Reasonable Adjustments' to hr-careers@unimelb.edu.au. You can find more information for applicants requiring reasonable adjustments on our Careers website: https://about.unimelb.edu.au/careers
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
If you are a member of an Aboriginal and/or Torres Strait Islander community and would like any support, please feel free to contact our Indigenous Employment & Development team via email at oied-hr@unimelb.edu.au.
Working at the University – what you need to know
This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Join Us and unlock your career potential!
Is this the perfect opportunity for you? Apply today! Including the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Petra Newton via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Position Description
