About Us

At Programmed Skilled Workforce, we are a leading provider of specialist blue-collar labor solutions, offering skilled civil and rail workers and trades professionals to Australia’s most dynamic infrastructure projects. Our Civil and Rail Division takes pride in delivering workforce solutions tailored to meet the demands of the industry, ensuring our clients have the right people in the right roles at the right time.

With a strong focus on safety, reliability, and expertise, we partner with businesses to supply highly skilled personnel who excel in the field. From trades specialists to project-critical civil and rail labor, our team plays a pivotal role in building and building and maintaining the vital infrastructure that powers our communities.

When you work with Programmed Skilled Workforce, you’re joining a network that values quality, teamwork, and continuous improvement. Join us and be part of a team shaping Australia’s infrastructure future.

The Role

The primary purpose of this role is to effectively manage and grow the allocated portfolio of customers within the civil and rail industry. This includes ensuring high levels of customer and employee satisfaction, achieving safety and sales targets, and enhancing operational efficiency through diligent project management and adherence to Health, Safety, Environment, and Quality (HSEQ) standards. The role requires proactive engagement with employees and clients, identification and recruitment of top talent, and the implementation of innovative solutions to drive safety and business growth. By fulfilling these responsibilities, the role supports the strategic objectives of the organization and contributes to its success in the civil and rail sectors.

About you

You’re an experienced individual with a background in the civil or rail industry, possibly working as a laborer, tradesperson, or team leader. Your strong professional network and deep understanding of industry operations set you apart, and you’re ready to take the next step in your career by transitioning into an account management role.

Your knowledge of civil or rail project requirements, including workforce needs and safety standards, enables you to connect with clients and candidates with confidence. You’re comfortable using a computer to manage schedules, reports, and communication, and you’re eager to develop your skills further in a dynamic, client-focused environment.

If you’re driven, approachable, and ready to build strong relationships that contribute to project success, this role is the perfect fit for you.

Key Responsibilities

• Manage and grow existing customer accounts
• Identify and convert prospective customers
• Recruit and on-board high-performing candidates
• Conduct safety conversations and toolbox talks & other safety engagements
• Perform workplace drug/alcohol testing
• Investigate incidents, develop incident report, set and manage corrective actions
• Plan & coordinate projects being delivered across major projects including possessions/shut downs
• Ensure job assignments are communicated
• Deliver necessary PPE and equipment required for employees/projects
• Attend site and perform duties for client sites as required

Skills and experience

To thrive in this position, the following attributes are highly valued:

• Proven experience in civil and rail operational environments (Essential)
• Strong organizational and coordination skills (Essential)
• Excellent professional network in civil and rail and/or labour hire sectors (Essential)
• Excellent written and verbal communication skills (Essential)
• Proven ability to work in a team environment (Essential)
• Self-motivated and career-oriented (Essential)
• Ability to act professionally in all circumstances (Essential)
• Sales experience (Desirable)

Mandatory Requirements

To be eligible for this role, you must meet the below requirements:

• General Construction Induction White Card (Essential)
• Rail Category 3 or 1 Medical or willing to obtain (Essential)
• Safely Access the Rail Corridor or willing to obtain (Essential)
• Workplace Drug and Alcohol Tester (Essential, must be willing to obtain)
• Must be willing and able to travel across NSW and stay away from home up to 7 days at a time
• Must be available to work major possession weekends

(Note: Programmed will cover the cost of Medicals and Training/Upskilling for the successful candidate and required qualifications may be in minimum of one network, however must agree to upskill as required by the business)

Employee Benefits 

• Autonomous role with fantastic career prospects
• Long term career potential
• Paid parental leave and great discounts with selected retailers
• An Employee Assistance Program, which incorporates a tailored wellbeing initiative
• Attend industry events across NSW and Australia representing the business
• Achievable bonus structure

Our Commitment

Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOLKELLY strives for diversity, inclusion, and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation, or abilities to apply.

To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our website.

Thank you for your interest in our role and we look forwards to meeting you.