Rail Account Manager (NSW)

• 110k + Super + Company Car 
• Long-Term Career Potential
• Attend Industry Events

Who we are

As one of Australia’s largest employers, we work with great companies across Australia and New Zealand to provide our customers with staffing and training services across a range of industries. Working with Programmed Skilled Workforce means you will become part of the Programmed family: a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety.

The Role

The primary purpose of this role is to effectively manage and grow the allocated portfolio of customers within the rail industry. This includes ensuring high levels of customer and employee satisfaction, achieving safety and sales targets, and enhancing operational efficiency through diligent project management and adherence to Health, Safety, Environment, and Quality (HSEQ) standards. The role requires proactive engagement with employees and clients, identification and recruitment of top talent, and the implementation of innovative solutions to drive safety and business growth. By fulfilling these responsibilities, the role supports the strategic objectives of the organization and contributes to its success in the rail sector.

Key Responsibilities

• Manage and grow existing customer accounts
• Identify and convert prospective customers
• Recruit high-performing rail candidates
• Conduct safety conversations and toolbox talks & other safety engagements
• Perform safeworking interactions and workplace drug/alcohol testing
• Investigate incidents, develop incident report, set and manage corrective actions
• Attend & deliver possession meetings
• Plan & coordinate project delivery
• Attend site and perform safeworking duties for client sites

Skills and experience

To thrive in this position, the following attributes are highly valued:

• Comprehensive knowledge of rail operations, network operator rules and standards
• Strong organisational and coordination skills
• Strong professional network in rail and/or labour hire sectors
• Excellent written and verbal communication skills

In addition to technical capability, we’re looking for someone who is:

• Hungry – self-motivated and driven to exceed goals without being micromanaged
• Humble – team-first mindset, values collaboration over ego
• Smart – emotionally intelligent and able to build strong, respectful relationships with clients, workers, and peers

Mandatory Requirements

To be eligible for this role, you must meet the below requirements:

• Rail Category 1 Medical (Essential)
• Safely Access the Rail Corridor (Essential)
• Electrical Permit Holder (TfNSW/MTS) (Essential)
• Handsignaller Level 1-2 (TfNSW/ARTC/MTS) (Essential)
• Protection Officer Level 1-2 (TfNSW/ARTC/MTS) (Essential)
• Protection Officer Level 3-4 (TfNSW/ARTC/MTS) (Desirable, must be willing to obtain)
• Workplace Drug and Alcohol Tester (Desirable, must be willing to obtain)
• Safeworking Level 1 (Desirable, must be willing to obtain)
• Must be willing and able to travel across NSW and stay away from home up to 7 days at a time
• Must be available to work all major possession weekends

(Note: Programmed will cover the cost of Medicals and Training/Upskilling for the successful candidate and required qualifications may be in minimum of one network, however must agree to upskill as required by the business)

Employee Benefits 

• Achievable bonus structure
• Autonomous role with fantastic career prospects
• Long term career potential
• Paid parental leave and great discounts with selected retailers
• An Employee Assistance Program, which incorporates a tailored wellbeing initiative

Our Commitment

Programmed and PERSOLKELLY supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOLKELLY strives for diversity, inclusion, and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation, or abilities to apply.

To learn more about working with Programmed and PERSOLKELLY, we encourage you to visit our website.

Thank you for your interest in our role and we look forwards to meeting you.