• ***AVAILABLE NOW - Fulltime; 8D6X Roster, 12-hour days***
• Attractive Salary Package + Benefits Program / Discounts
• Located at Pilgangoora Operations, FIFO from Perth to Port Hedland

Want to join an award-winning facilities management company? Then make your next career move one that matters!

At Programmed, you’re not just starting a job. You’re building a career where your contribution is valued, your wellbeing comes first and your future is cared for.

About the opportunity

As a permanent Dining Room Supervisor within the Pilgangoora Operations, you’ll be supporting a reputable mining and minerals organisation in the Pilbara.

You’ll support delivery of essential on-site services including village management, catering, cleaning and utilities, helping create a safe, welcoming home away from home for remote workers.

Located 140km south of Port Hedland, this role goes beyond operations. It’s about building care, consistency and community on site.

If you’re a people-first leader who enjoys supporting teams and making a real difference every day, we’d love to hear from you.

Build a career where people care

With us, you can shape a future that works for you. Our vision is simple but meaningful: to enrich society so that all work leads to lives of happiness.

For over 60 years, we’ve been supporting essential industries by taking care of the places where people live and work. From maintaining facilities to managing critical services, our work helps communities operate safely, comfortably and with confidence every day.

We’re proud to be an inclusive employer, committed to creating workplaces where people feel safe, respected, supported and genuinely connected. Joining Programmed means you’ll be part of a team which: 

• Encourages learning, growth and career progression
• Supports flexibility and work-life balance
• Prioritises safety, wellbeing and mental health
• Cares deeply about people - not just performance

We help build outstanding people, strong customers and great communities.

Benefits provided

• $105,000 + Super, with Benefits Program and Corporate Discounts
• Job security with long term rosters, direct Charter Flights to Pilgangoora Operations
• Uniforms / PPE and Accommodation
• An Employee Assistance Program, which incorporates a range of support and counselling services for any issue, personal or work related

Key responsibilities

The Dining Room Supervisor is primarily responsible for overseeing the safe, efficient, and high-quality delivery of dining services for the Village. This role leads and coordinates Kitchen Utilities across service hours, ensuring staffing levels align with workforce movements and peak demand. The Supervisor maintains strong standards in customer service, food safety, hygiene, and WHS compliance while working closely with catering, village management, and HSEQ teams. They play a key role in staff training, performance oversight, and fatigue-aware rostering, while actively monitoring service flow, cleanliness, and worker wellbeing to ensure a positive dining experience for the residents.

Duties include:

• Lead and coordinate kitchen utility teams to deliver safe, efficient, and high-quality dining services in a Village environment.
• Oversee daily meal service operations, staffing, and workflow during peak periods to ensure service standards, food presentation, and resident experience are consistently met.
• Work closely with the Head Chef to align dining room rosters with FIFO rotations, workforce movements, and operational requirements.
• Manage onboarding, training, daily briefings, and performance of dining room staff.
• Maintain compliance with food safety, HACCP, WHS, and mining site standards, including inspections, pre-starts, and cleaning schedules.
• Monitor and resolve resident service issues promptly and professionally, adapting service flow to shift changes and site demands.
• Support stock control and inventory management of dining room consumables and equipment.
• Complete required reporting, incident logging, shift handovers, and compliance documentation.
• Promote a positive site culture, teamwork, and morale while upholding site rules and dining room expectations.

*Note – this is a working role.

The incumbent is a key person to the Village Management Team and is involved in promoting positive staff morale and a safe work environment, ensuring quality systems, and supporting business and client focus within the PFM business and across the company.

About You

At Programmed we have four core values that we ask our Employees to observe, act on and deliver –Personal Safety Leadership, Care & Empathy, Customer Service and Diversity, Inclusion & Equality.

To join our Catering team, you will be a customer-focused Supervisor that demonstrates professionalism, adaptability and reliability, maintaining consistency across each shift. You will be comfortable enforcing standards while maintaining team morale and serve as a strong role model for safety, hygiene, and respectful workplace behaviour. Additionally, a commitment to the safety of yourself and others, strength with managing a Team and a passion to provide quality customer service with a smile, at all times.

You will possess:

• Australian Working Rights
• VALID Australian C Class Driver’s License
• Ability to pass comprehensive (Client) Pre-Employment Medical including Instant Drug and Alcohol Screening
• Current satisfactory National Police Check (within 6 months)
• Food Safety Supervisor Certification
• Approved Manager / RSA certification
• First Aid and CPR Certification
• Previous experience leading Staff and working in a similar role at a Village

Additionally, you will also possess the following skills:

• Advanced Systems and Technology experience i.e., MS Office, online/web-based Payroll & Training requirements
• Demonstrate a professional approach in the workplace, with excellent customer service skills
• Have a strong commitment to the safety of yourself and others
• Ability to manage a Team; providing hands on coaching and support where required
• Ability to prioritise and adapt to changing work tasks in a fast-paced environment

Our commitment

Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do.

Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

So, it’s over to you. If you would like to join our team, please APPLY now.

To learn more about working with Programmed and PERSOL, we encourage you to visit our website.