Please see the below attachment to review the draft COAH's for these roles:

 Concession Manager - COAH's.pdf

Please note the COAH is a draft only and may be subject to change.

We have an exciting vision and growth ambition and we believe that enabling the development of our team members is central to achieving this. We celebrate our CRG lifestyle by bringing our priorities to life through unique experiences that drive collaboration and fun. We are a relationship business built on meaningful connections between our team members, customers, the community, suppliers and partners.

Key responsibilities

• Use available data and reports to identify key insights and make informed decisions for the business and the customer
• Coach and provide regular feedback to your team on understanding our products and how to be customer led for the purpose of delivering an exceptional store experience
• Lead the team to deliver store operations excellence through effective stock management and loss prevention activities
• Attract, engage and retain talent, building team capability and strong succession planning for the success of your store and the Group
• Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing
• Build and maintain the store roster, ensuring the roster is compliant and balances the needs of the customer and team
• Understand the brand and business strategy and communicate to the team their part to play in delivering
• Role model CRG values to create and consistently build a team experience that encourages learning, ownership and shared success.
  
  

Attributes you possess

• A genuine desire to be part of the Country Road Group and alignment with our CRG Values
• Demonstrates a passion for fashion with a professional personal presentation
• Strong leadership skills in delivering an exceptional customer and team experience
• Ability to manage budgets, interpreting financial reports and generating efficient rosters
• Experience managing the performance, productivity, training and development of a team
• Ability to build and maintain customer relationships by delivering exceptional customer service.
  
  

Why work for us 

• A competitive remuneration package and quarterly incentives available
• Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products
• Excellent career progression opportunities across the Country Road Group within all of our iconic brands
• We invest in leadership development programs to enable our Retail leaders to inspire their teams and lead our strategy
• We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand and South Africa
• Our Retail Leaders come together each year for our National Retail Conference to drive connection between our brands and foster a culture of continuously learning and evolving.
  
  

About CRG

Country Road Group is Australia's largest Lifestyle Brand Houses comprising of iconic brands including Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.