Careers at Country Road Group

Country Road Group (CRG) is embarking on a transformation to position itself for growth, leveraging our scale, capabilities and culture as a House of Brands. We are investing in new and existing capabilities and have a number of exciting opportunities available.

We’re looking for an experienced Enterprise Architect to join our IT team at Country Road Group.

We're on the lookout for a strategic and forward-thinking Enterprise Architect to help drive this transformation. This role is pivotal in shaping the architecture direction for our customer, digital, and retail platforms.

As the Enterprise Architect – Customer, Digital & Retail, you’ll:

• Set the strategic direction for architecture across customer, digital, and store ecosystems.
• Champion enterprise-wide architectural decisions that are scalable, secure, and future-ready and supporting business growth (new channels, new brands etc.)
• Architect and design the transformation of legacy systems into modular, API-first, cloud-native platforms.
• Embed an AI-first approach to elevate customer engagement, personalization, and operational intelligence.
• Collaborate with business and technology leaders to ensure alignment of IT initiatives with long-term business capabilities and objectives.

Key Accountabilities

Architecture Direction:

• Provide architectural direction and oversight across omnichannel, CRM, digital commerce, and in-store platforms.
• Drive the development and adoption of modern architecture patterns (e.g. MACH, event-driven, microservices).
• Own architecture governance and compliance across project and platform delivery.
• Investigation and analysis to provide recommendations for architectural definition, design & associated documentation for solutions across projects and the IT program in line with future strategies and Country Road Groups best interests.

Application Portfolio Management:

• Facilitate the review of business and IT roadmaps to identify capability requirements (upgrade, buy or build).
• Maintain an enterprise architecture repository at Country Road Group, including - definitions, principles, frameworks, roadmaps, component definitions across application, technical, data, and integration layers.
• Facilitate/lead the development of new patterns, frameworks, technologies, and solutions. Present recommendations to ITLT for adoption.
• Advocate for AI-driven capabilities across personalization, marketing automation, search, and customer intelligence.

Risk & Issue Management:

• Impact and risk assessment of key technical/architectural decisions on individual projects and across the program plan.
• Escalate critical risks to the ITLT and provide recommendations to mitigate their impact on business operations

Change Management & Communication:

• Lead the change management architecture processes for new systems and digital enhancements, ensuring minimal disruption to customer and retail operations
• Be an escalation point for technical and implementation issues encountered by project and development teams.

Key Capabilities

• Proven experience in Solution / Enterprise Architecture, with a strong background in delivering technology solutions for customer, retail, or digital platforms within a large-scale retail environment.
• Bachelor’s degree in computer science/engineering, Information Technology or a related field, advanced certifications (e.g., TOGAF) and knowledge of MACH principles desired.
• Strong background in cloud platforms (preferably AWS), APIs, microservices, and event-driven integration.
• Experience working with third-party vendors, delivery partners, and platform technologies.
• Proven experience in designing and implementing Unified Commerce and Distributed Order Management solutions, Loyalty, eCommerce and Mobile applications for large-scale retail organizations is highly desirable.
• Experience in a range of application technologies e.g. SQL, Oracle, python, Java, Unix shell etc

Why work for CRG?

The Country Road Group is one of Australasia’s largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Here are some of the great things we offer:

Here are some of the great things we offer:

• Generous employee discounts across our House of Brands
• Seasonal clothing allowance
• An additional day of leave for your birthday
• An Industry leading Parental Leave Program
• Flexible working arrangements to support work/life balance
• Annual learning calendar to support the ongoing development of our team
• Support community partnerships across our Corporate Social Responsibility Program
• We are committed to operating ethically, sustainably, and responsibly.