Job no: 944186
Work type: Permanent / Full time
Location: Support Office - Docklands
From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.
Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.
- Exciting opportunity in our eCommerce Team
- Be a part of a fast-paced, collaborative team
- Flexible hybrid role – Docklands based office & the comfort of your own home
Myer is looking for a dynamic Head of Digital Trade & Planning to own and drive the commercial performance of its digital business across both owned and third-party channels. This pivotal role is responsible for developing and executing an integrated digital commercial plan that balances revenue growth, profitability and exceptional customer experience. As a strategic leader, the Head of Digital Trade & Planning will oversee trading, financial planning, promotional strategy and performance analytics to maximise digital contribution to the overall business. Reporting to the GM, Digital Commerce, this role partners closely with Merchandise, Marketing and Finance teams to ensure all commercial decisions are data-driven, customer-focused and aligned with Myer’s strategic priorities.
About the role:
- Lead, inspire, and develop a high-performing team across trade, planning, and site merchandising experience.
- Execute the digital trade and financial strategy to deliver sales, margin, and profit growth in line with company objectives.
- Responsible for driving financial outcomes, shaping investment priorities, and influencing cross-functional decision making.
- Represent Digital Trading & Planning at Executive and Merchandise forums, driving alignment between digital and total-business goals (MMR, EGM Trade Meetings, etc.).
- Manage team member life cycle as per Myer processes.
- Responsible for the Digital P&L forecasting and planning process, ensuring financial accuracy and commercial accountability.
- Partner with GM Digital Commerce and Finance to build a robust planning rhythm that connects digital forecasts to total-business performance.
- Develop and monitor KPIs across sales, margin, inventory, and marketing efficiency to enable rapid, data-driven decision making.
- Identify and mitigate commercial risks while optimising promotional calendar and investments.
- Lead the Trade & Planning team to execute critical digital trading levers — promotional calendar and on-site experience — to deliver profitable growth and enhanced customer value, while working with merchandising on range and pricing as needed.
- Oversee the execution of the annual and seasonal Trade & Campaign Calendar, ensuring tight alignment with Merchandise, Marketing, and Digital Operations.
- Lead optimisation of the digital storefront experience, ensuring navigation, search, and merchandising reflect commercial priorities and customer behaviour.
- Partner with the Digital Marketing and SEO teams to deliver profitable growth.
- Act as the key commercial interface between Digital, Merchandise, Marketing, Finance, and Supply Chain functions.
- Influence senior stakeholders to align promotional, pricing, and inventory strategies across channels.
- Provide Executive-level reporting, insights, and recommendations to support strategic and operational decisions.
- Champion digital commercial excellence across the organisation, building advocacy for the online business.
- Lead the evolution of digital trading and planning capabilities, systems, and processes to improve agility and performance visibility.
- Drive a culture of test-and-learn, commercial discipline, and accountability.
- Anticipate market and competitive trends to inform long-range planning and innovation roadmaps.
About you:
- Extensive commercial planning experience, with accountability for sales, margin, and profit delivery in complex retail environments.
- Advanced financial planning and analysis capability, including budgeting, forecasting, and scenario modelling that inform strategic decisions.
- Strong strategic and analytical thinking, able to translate financial, trading, and customer insights into clear business actions.
- Exceptional stakeholder influence and collaboration skills, engaging senior leaders across Merchandise, Marketing, Finance and Operations to align plans and priorities.
- Proven leadership in building high-performing teams and driving a culture of commercial accountability, agility, and continuous improvement.
Benefits to you:
- Generous team member discounts on all Myer products, including team-member exclusive discounts.
- Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
- A supportive leadership and team network to set you up for success.
- Career growth and succession opportunities across the business.
Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.
Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.
Welcome Home!
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.
Applications close: AUS Eastern Daylight Time
