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Estee Lauder Counter Manager


Job no: 944448
Work type: Permanent / Part time
Location: Robina

  • Position based at Myer Robina
  • Permanent part time position, 30 hours per week

Driving sales growth and brand loyalty, you’ll embody Estée Lauder’s commitment to innovation, elegance, and personalized service. Ensuring every customer interaction reflects the brand’s iconic luxury.

  • About the role:
  • Lead and inspire the counter team to achieve and exceed sales targets and service KPIs
  • Deliver exceptional, personalised beauty experiences across skincare, makeup, and fragrance
  • Build a loyal client base through expert clienteling, follow-ups, and tailored consultations
  • Coach, develop, and mentor team members to enhance product knowledge and service delivery
  • Manage daily counter operations, including rostering, reporting, and team performance
  • Ensure the counter is visually merchandised and maintained to Estée Lauder’s premium standards
  • Oversee stock control, inventory accuracy, and product replenishment
  • Collaborate with store management and field teams to drive promotional activities and in-store events
  • Foster a positive, high-performing team culture grounded in professionalism, inclusivity, and excellence
  • Uphold Estée Lauder’s brand values through polished presentation, leadership, and service

Benefit to you:

  • Work with a Global Luxury Icon – Join a world-leading beauty brand known for innovation, quality, and timeless elegance
  • Comprehensive Training & Development – Access ongoing education, leadership programs, and product mastery workshops
  • Exclusive Product Discounts & Allowances – Enjoy generous staff discounts and opportunities to experience new launches first
  • Career Advancement Opportunities – Build your career with clear pathways in a dynamic and supportive environment
  • Supportive and Inclusive Culture – Thrive in a diverse workplace that values collaboration, respect, and empowerment
  • Recognition & Reward Programs – Be acknowledged for your hard work through incentives, and awards
  • Commitment to Sustainability & Social Responsibility – Work for a brand dedicated to ethical practices and community engagement

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home!


Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: E. Australia Standard Time

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