What does the job look like?
As a Configuration Specialist at Linfox, you’ll be at the heart of optimising and supporting our UKG Pro Workforce Management (WFM) platform across the business. Reporting to the Kronos Manager, you’ll design, configure, and maintain UKG Pro WFM modules, ensuring seamless day-to-day operations and enabling smarter workforce management for our teams.
You’ll work closely with business stakeholders, IT, and external partners to deliver robust system enhancements and ensure compliance with labour laws and company policies. If you thrive in a dynamic environment where technology and business operations intersect, this is your opportunity to make a real impact.
Other duties and responsibilities include but are not limited to:
- Configure and maintain UKG Pro WFM modules (Timekeeping, Advanced Scheduler, Accruals, etc.) to meet evolving business needs.
- Collaborate with internal stakeholders to gather, analyse, and document configuration requirements and system enhancements.
- Conduct unit testing, UAT, regression testing, and deployment of new functions and configurations.
- Create and maintain documentation for configurations, workflows, and data mapping.
- Ensure compliance with labour laws, pay policies, and organisational standards.
- Deliver end-user training and provide ongoing support to business stakeholders.
- Troubleshoot and resolve system issues, escalating as needed.
- Coordinate with IT and other departments to ensure accurate data flow between systems.
Are you the one?
We’re looking for a proactive and technically skilled professional with a strong understanding of workforce management systems. You’ll bring hands-on experience in configuring and supporting UKG Pro WFM, a passion for problem-solving, and a commitment to delivering high-quality solutions.
The ideal candidate can demonstrate:
- 4+ years’ experience with Time and Attendance systems, ideally UKG Pro WFM.
- Strong hands-on skills in timekeeping, scheduling, accrual, and pay rule configuration.
- Proven ability to investigate and troubleshoot technical issues.
- Experience in process definition, documentation, and stakeholder engagement.
- Ability to translate business requirements into effective system configurations.
- Experience with testing (unit, UAT, regression) and deployment of new system functions.
- Strong documentation skills for configuration, workflows, and data mapping.
- Ability to deliver end-user training and support.
- Excellent stakeholder management and communication skills across all levels.
Competencies:
- High attention to detail and excellent documentation skills.
- Analytical mindset with sound judgment and problem-solving ability.
- Ability to work across multiple systems and priorities in a dynamic environment.
- Collaborative team player with a customer service orientation.
- Strong planning, organisational, and time management skills.
- Outcome-oriented, with the ability to set and achieve challenging objectives.
Sounds like you? To apply for this position please follow the link on the careers section of the Lintranet and enter 760300 into keywords.
Further information.
Applications close on Friday 21st of November 2025
At Linfox we are committed to your career development, and we encourage you to discuss your career aspirations with your manager. As a courtesy and recognising our values, you are required to inform your current manager of this application prior to attending a 1st interview.
You will be required to meet Linfox's employment criteria which will include, but not be limited to, a criminal history check and full medical with a drug and alcohol test.
