As an Analyst UKG Pro WFM, you’ll play a critical role in ensuring the smooth day-to-day operation of Linfox’s workforce management system across multiple geographies.
Reporting to the Kronos Manager, you’ll provide BAU support, troubleshoot system issues, and work closely with stakeholders to deliver a reliable and efficient UKG Pro WFM service across the business.
If you enjoy problem-solving, working with systems, and collaborating with stakeholders to improve processes, this is a great opportunity to make an impact.
Other duties and responsibilities include but are not limited to:
- Provide BAU support across UKG Pro WFM including tickets, queries and system issues
- Investigate, resolve and escalate application issues where required
- Maintain system processes, documentation and support standards
- Gather and document business requirements through stakeholder engagement
- Translate requirements into system configurations and enhancements
- Test configuration changes and manage defect resolution
- Deliver end-user training and support continuous improvement initiatives
Are you the one?
We’re looking for a proactive and detail-oriented systems analyst who enjoys troubleshooting, stakeholder engagement, and driving system improvements within a structured environment.
The ideal candidate can demonstrate:
- 2+ years’ experience in Time & Attendance systems
- Exposure to UKG Pro WFM or similar workforce management systems
- Strong troubleshooting and problem-solving capability
- Experience with process documentation and system configuration
- Ability to engage with stakeholders across different business units
Competencies:
- Strong communication across multiple stakeholder levels
- Planning, organisation and attention to detail
- Customer-focused mindset with a collaborative approach
- Proactive with a focus on outcomes and continuous improvement
Sounds like you? To apply for this position please follow the link on the careers section of the Lintranet and enter 763059 into keywords.
Further information.
Applications close on Friday 26th June 2026
At Linfox we are committed to your career development, and we encourage you to discuss your career aspirations with your manager. As a courtesy and recognising our values, you are required to inform your current manager of this application prior to attending a 1st interview.
You will be required to meet Linfox's employment criteria which will include, but not be limited to, a criminal history check and full medical with a drug and alcohol test.
