Lead an experienced team and support the Kronos system across the entire Linfox group. Exciting opportunity for a true professional!
Here at Linfox, we believe together, anything is possible. We use sophisticated technology to deliver everyday essentials and natural resources for Australia’s biggest companies. Collaborate with major customers in retail, healthcare, government, and defence. Shape the future of logistics with industry leading innovations in safety, sustainability, and efficiency. Create a career to be proud of. Expect all this and more when you join Linfox.
What does the job look like?
The Kronos Manager is responsible for the management of the Kronos (UKG) WFD system including system configuration, providing Kronos support across the entire Linfox user group, and supporting all Kronos equipment. You will also be responsible for the planning, directing and coordination of the team which is responsible for 24x7 support across all Linfox and associated Linfox group companies in all geographies.
The successful candidate will monitor daily production of assigned applications and track issues requiring the unit's support or input from other units and provide guidance or technical input to staff dealing with bugs, production issues, and the like.
Key areas:
- Management and co-ordination of the Kronos Support team
- System configuration in line with EBA’s
- Provides 24x7 support for all Kronos services
- Assists in the investigation and resolution of issues relating to applications.
- Assists with specified maintenance procedures.
- Identifies and resolves issues with applications, following agreed procedures.
- Uses application management software and tools to collect agreed performance statistics and carries out agreed applications maintenance tasks.
- Kronos representative in Payroll Audit project. Role will be to recommend process improvement and best practice.
- Maintains Kronos support processes, and checks that all requests for support are dealt with according to agreed procedures.
- Drafts and maintains procedures and documentation for Kronos support.
- Manages application enhancements to improve business performance.
- Assign staff to support efforts, development/upgrade/patch/installation, or other projects.
- Serve as technical resource on development, installation, upgrade, or other project requirements
Are you the one?
You are a Kronos systems skilled individual who is leading a small, technical team in the delivery of Operations inc but not limited to maintenance, problem management, service asset & configuration management, monitoring, backup/archiving, and release to production
You are an effective communicator and have an ability to manage diverse relationships with internal clients and colleagues.
You can demonstrate:
- Minimum bachelor’s degree in accounting, Finance, Commerce, Business, or related field.
- 6+ years of hosting experience and Kronos WFD configuration
- Advanced Excel and Windows Server skills.
- Proven experience in leading major change initiatives both across business and in the IT function
- Analytical capability with exposure to modelling, data mining and summarising.
- Excellent communication skills and ability to consult with a variety of stakeholders.
At Linfox, we are enthusiastic about creating an inclusive workplace where people can perform at their best. We welcome and encourage applications from people of all backgrounds and cultures (including Aboriginal and Torres Strait Islander peoples), ages, religions, abilities, gender identities and sexual orientations.
Sound like you? Please click the apply button to submit your application and resume.
We kindly request no unsolicited resumes or approaches from Recruitment Agencies. Linfox is not responsible for any fees related to unsolicited resumes.
Further information
You will be required to meet Linfox's employment criteria which will include but not be limited to a criminal history check and full medical with a drug and alcohol test.
To find out more about opportunities at Linfox, visit www.linfox.com/careers
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