Retail Jobs Australia - Internal Opportunities

Location: Melbourne, VIC

Join a global retail company that's shaping a brighter future for all.

At bp Retail ANZ, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As Retail Communications and Engagement Advisor ANZ, you craft and nurture the stories we share with more than 6,000 customer-facing retail employees. You help us maintain and build upon customer experience and teamwork practices, and work on the narratives and tactics that connect our teams to the bp vision and purpose- all the while having some fun with our teams! Nothing gives you a greater thrill than shaping a holistic communications experience.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

• Generous, above industry remuneration  
• Job stability with an essential service
• Supportive health and wellbeing benefits.

When you join the team, you’ll bring: 

• Minimum 2 years proven experience in communications with fast-paced, consumer brands- bonus points if this has been with frontline or retail audiences
• Incredibly strong written skills- both technical ability and storytelling- strong written skills is absolutely core to this role
• Persuasive communication skills and ability to develop engaging messaging platforms
• Experience working with digital platforms (ie Yammer, WorkJam et) with proven ability to communicate effectively through these platforms
• Experience accelerating projects and digital channel BAU activities
• Understanding of BAU retail activity and operational communication ability
• Empathy for employees and a knack for creatively engaging with diverse audiences
• Big picture thinking to translate communication ideas into execution plans and delivery- identifying gaps or silos and using communication techniques to plug these gaps
• Strong sense of autonomy and personal accountability- this is a fast paced role and requires someone who can take a brief and deliver, alongside show a strong sense of initiative
• High-energy with the ability to pivot quickly to changing priorities.
• Bonus points for design and user experience prowess.  

In this role, you’ll get to:

• Execute a communications strategy that tells a comprehensive narrative and story for retail teams using new digital platforms to reach all employees- we are in a very exciting communications phase
• Plan and streamline the flow of communication across internal digital platforms
• Create content that drives awareness and engagement of projects and digital programs
• Produce a cadence of regular communications across our current frontline communication channels
• Partner closely with our frontline to focus on storytelling frameworks
• Support the continual execution of best practice communication standards
• Discover trends and feedback to drive improvements to strategy, process, and platform
• Co-create and support the engaging delivery of events and team meetings.

Ready to discover even more benefits? Apply now!

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.