Retail Operations Coordinator

Apply now Job no: 799523
Work type: Full time
Location: Melbourne - Central
Categories: Administration

About Premier Retail

Premier Retail is an iconic Australian retailer and owns two of the most exciting and fastest-growing retail brands, Peter Alexander and Smiggle. Born from homegrown beginnings, our stores now stand proudly on some of the most famous high streets and popular shopping centres around the world. Today, Premier Retail operates over 450 stores and employs more than 5,000 team members across Australia, New Zealand, Singapore, Malaysia, Ireland, and the United Kingdom. Our team is focused on delivering great service to our customers and bringing new product offerings to life.

About the Role

Reporting to the Retail Operations Team Leader, we are seeking an enthusiastic all-rounder to join our team as a Retail Operations Coordinator. This role will provide support to the Retail Operations team through general administrative tasks, including being the point of contact for our retail store teams and answering all queries about planned and unplanned maintenance services.

This role is located at our Support Office on St Kilda Road, Melbourne and will be a fixed term, 6 month parental leave cover.

Responsibilities:

  • Provide administration support as required to the Retail Leadership Team
  • Prioritise incoming calls/emails, answering queries from retail store teams
  • Organise planned and unplanned maintenance services
  • Answer Priority One (Emergency Store Maintenance Phone Hotline) Calls

Skills and Experience:

  • Highly motivated with a can-do attitude, happy to help no matter how big or small the task
  • Ability to stay calm and polite in all situations and provide outstanding customer service
  • Exceptional communication skills, time management and MS Office Skills
  • Ability to be flexible with the ability to juggle multiple tasks and work under pressure
  • Retail experience is not mandatory but would be highly regarded

Perks:

  • Generous staff discount and access to our sample sales
  • Central office location based on St Kilda Rd, with direct access to the picturesque Fawkner Park
  • Work closely within a high performing, supportive and collaborative environment
  • Engage in continuous learning and development programs to enhance your skills and foster personal and professional growth
  • Coffee lover? Indulge in daily subsidized coffee and food options at our onsite cafĂ©

Advertised: AUS Eastern Standard Time
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