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Job Opportunity: Day Roster Officer

Location: Welshpool
Remuneration/Benefit: Attractive Salary Package and Employment Benefits
Job Arrangement: Job Share, 3 Days per Week 
Flexible Start Times
Encouragement: Local Female Candidates Encouraged to Apply

About the Role:

Aurizon Bulk West is expanding, and we are seeking a dedicated Day Roster Officer to join our Bulk West Team in Welshpool. This role is offered on a 3-day job share basis, with flexible start times to suit your family schedule. As a Day Roster Officer, you will play a key role in maintaining effective rosters, crew deployment, and operational systems, ensuring safety, compliance, and customer service.

Key Responsibilities:

• Resource Allocation: Allocate resources for scheduled services based on operational requirements.
• Service Plan Management: Assist with managing changes to service plans, asset loading, and resource allocations. Address customer requirements and impacts of major disruptions.
• Roster Management: Ensure safety-compliant crew rosters are accurate, entered into systems, and maintained to meet operational needs.
• Crew Deployment: Place competent operational employees on rosters and monitor their deployment to meet operational demands.
• Fatigue Management: Monitor fatigue management in line with rostering principles.
• Customer Service Support: Aid the deployment team by handling phone calls and administrative tasks to provide excellent customer service.
• Train List Information: Provide accurate and timely train list information to customers.

About You:

• System Proficiency: Ability to effectively use roster, crew allocation, train running, and fatigue management systems.
• Technical Skills: Proficiency in MS Office applications.
• Team Player: Ability to work effectively as part of a team and deliver results.
• Problem-Solving: Capability to identify operational issues and collaborate on solutions.
• Analytical Skills: Good analytical skills and excellent time management.
• Industrial Instruments: Experience with interpreting relevant Industrial Instruments such as Enterprise Agreements.
• Communication: High-level verbal and written communication skills.
• Interpersonal Skills: Excellent interpersonal skills to relate well with employees and customers.

What We Offer You:

• Career Growth: Opportunities for development and career progression within a leading Australian rail freight operator.
• Benefits: Access to mentoring programs, discounts on health insurance, personal travel, gyms, vehicles, and retail brands, parental leave programs, and super booster.
• Diverse Culture: A dynamic, caring, and inclusive work environment that values each employee's contribution.

About Aurizon:

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. We deliver over 250 million tonnes of Australian commodities annually, connecting miners, primary producers, and industry with both domestic and international markets. We pride ourselves on our diverse, collaborative culture and commitment to employee growth.

For more information, please visit Aurizon Careers or watch our Company Video.

For inquiries about this position (78857), please contact Jason on 08 9212 2568

Ready to take the next step in your career with Aurizon? Apply now!