About us
Symbion is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.
EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.
The opportunity:
The National Claims Coordinator is a key role in the National Supply Chain team, contributing directly to the department’s overall performance. You will work in a small autonomous team, overseeing the raising, checking and reconciliation of inventory and sales claims, answer queries from branches and suppliers regarding claims for credit and sales reports, investigate issues as they arise and request maintenance from Accounts Payable and the Master Data teams. The position reports directly to the Head of Demand Planning and frequently interacts with the General Manager Supply Chain.
What you will do:
Work in a small, autonomous team of sales claims specialists
Raise and review the various types of inventory and sales claims in line with stakeholder agreements and organisation policy
Contribute to various projects as assigned by supply chain management
Investigate and resolve claim errors from various sources
Collate and prepare monthly reporting statistic
What we are looking for:
We are seeking an enthusiastic team member with a strong attention to detail, an analytical mind, an inquisitive nature and able to work in a small autonomous team. The supply chain team takes great pride in being referred to as the centre of excellence whilst maintaining a very positive and friendly culture. It is critically important to us that a successful applicant brings optimism and a positive attitude to the team. No experience is required, detailed on-the-job training will be provided, however we are seeking an individual that aspires to develop their career.
Skills and experience required:
Strong problem solving, analytical and numerical skills
Commitment to precision and attention to detail
Understanding of the claims process
Ability to prioritise tasks and meet deadlines
Strong written communication
Organised, efficient, able to manage time and juggle conflicting priorities
Understanding of product pricing and customer deal principles
A keen interest in automating workflow via the use of business information systems
Advanced standard of Microsoft Excel, Word and Outlook
Strong interpersonal skills and a proactive approach to working as part of a high-performance team.
What is in it for you?
This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.
This role operates within a high-performing team without compromising on work-life balance, affording you flexibility in your working arrangement with an attractive remuneration package. The position is based in metropolitan Adelaide.
Other benefits include:
Employee Share Plan
Company Paid Parental Leave
Employee Assistance Program for Mental Health Wellbeing
Flexible workplace arrangements
Staff Awards
Employee Referral Program
Health Insurance Discounts
And More
EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion.
We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).
Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to HR@ebosgroup.com. We believe that a diverse and inclusive workforce enriches our organization and contributes to our success.
Pre-employment checks may be required and will be discussed with the successful candidate.
If you believe that you have the necessary skills, attributes, and passion to succeed in this challenging and rewarding role please click the 'Apply’ button below.
For more information about the role, please contact Rob Farrier, Head of Demand Planning, Robert.farrier@symbion.com.au
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