• Two full time permanent positions.
• Salary from $79,978 to $84,834, plus 14% superannuation.
• Canberra based with flexible working conditions.
• A collaborative and supportive environment that values professionalism, objectivity, and integrity.

The Organisation:

Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s airspace and provision of aviation rescue fire fighting services at Australia’s busiest airports.

Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island. This team keep Australia’s aviation industry safe every day of the year, both in the air and on the ground.

We connect people with their world safely – linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism.

Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset, and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

The Role & The Team:

As the Records Officer you will work with the Enabling Technology Platforms team to support and implement the work program being initiated by the Content Manager Team Leader in a professional and effective manner using considerable skills and experience.

Your duties will include, but are not limited to:  

• Assist in maintaining the records and recordkeeping systems for indexing, registering, storing, distributing, and retrieving of all corporate documents and files.
• Assist in maintaining the hard copy and electronic file collection of organisational records in accordance with regulatory and legislative requirements.
• Participate in the Airservices Records Management Maintenance Program including file audits and spot checks to ensure the integrity of the current Content Manager database.
• System administration of content management systems (Content Manager, Library system, Orbit) and other databases (Australian Standards, RTCA).
• Provide specialist advice and training to users at all levels of staff on records management practices.
• Provide second level Help Desk support and customer service records management issues.
• Contribute to the development and implementation of policy, procedures and systems that enhance the delivery of the records management and archives service and ensure consistency in operations and continuous improvement.
• When required, perform appropriate level archival functions under the direction of the Content Manager Team Leader.
• Conduct project related activities as directed by the Content Manager Team Leader including but not limited to digitalisation and sentencing and disposal.
• Contribute to monthly statistical reports for the Content Manager Team Leader.
• Manage subscriptions in consultation with customers and external suppliers.

Please see the link below to view the full Position Description: 

 Records Officer - Position Description.pdf

The Person:

To be considered for this role you will have a proficient level of interpersonal and communication skills (written and verbal) with the ability to build and maintain professional working relationships.

The successful candidate will have:

• Sound knowledge of records management principles, practices, and standards.
• Demonstrated experience in the use of Content Manager and/or other EDRM systems.
• Proven computer literacy and keyboard skills, especially Microsoft Excel and Word applications.
• Demonstrated ability to work unsupervised, to prioritise tasks, manage workloads and meet deadlines.
• Qualifications within the discipline field highly regarded.

At Airservices Australia, we embrace and thrive on diversity of thought, perspectives, and capabilities because we know the benefits of having a workforce that is representative of the community that we serve. We appreciate everyone is unique and acknowledge diversity in thought leads to greater transparency and improved consideration in our decision making.

We believe a diverse workforce supported by an inclusive culture is central to our success. We actively encourage and welcome candidates from all cultural backgrounds, gender identities, people living with disability and Aboriginal and Torres Strait Islander peoples to apply.

Security Clearance:

To be eligible to apply, you must be either an Australian citizen or permanent resident.

Should you require any further information please contact George Thesalonikeos, Content Management Team Leader at george.thesalonikeos@airservicesaustralia.com

How to Apply: 

To apply for this position please lodge an application online via the “apply link” attaching your resume and a cover letter outlining your skills and experience and how they relate to this role.

Applications close Friday 9th May 2025 at 5.00 pm AEST.

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