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Remote Systems Support Analyst

Job No.: 684634

Location: Clayton campus

Employment Type: Full-time 

Duration: 12 months fixed-term appointment

Remuneration: $83,424 - $95,825 pa HEW Level 05 (plus 17% employer superannuation)

  • Amplify your impact at a world top 50 University
  • Join our inclusive, collaborative community
  • Be surrounded by extraordinary ideas - and the people who discover them

A competitive remuneration package, including base salary, generous 17% superannuation, commuted overtime allowance, travel support and other provisions, will be provided.

Headquartered at Monash University in Melbourne, with an operational footprint globally, the Maintenance Technology Institute (MTI) is a commercially orientated, professional research and engineering organisation that has been providing professional engineering services to major mining companies such as BHP, Rio Tinto, Glencore, and Anglo American since 2000.

We’re seeking a Remote Systems and Support Analyst to provide analytical and technical support to MTI’s client base. This role is vital in ensuring the smooth operation, maintenance, and ongoing enhancement of our tier-one support services.

You will work closely with internal and external stakeholders to manage workflows, support process improvements, and ensure compliance with relevant guidelines and standards.

About You

You are an analytical thinker with excellent problem-solving skills, sound technical knowledge, and a commitment to service excellence. You thrive in a fast-paced, collaborative environment and are driven to enhance processes and systems.

Why Join Us?

At MTI, you’ll be part of a highly specialised institute within Monash University, working with leading experts in maintenance technologies. We offer a supportive, inclusive work culture, opportunities for professional growth, and the chance to contribute to impactful, real-world outcomes.

To apply

If this sounds like a position that suits your current career focus we look forward to hearing from you! For guidance on your application, please visit “How to apply for Monash Jobs”.

This role is a full-time position, and will be required to perform shift work whilst on site in accordance with project task requirements, however, some flexible working arrangements may be negotiable. 

Visa sponsorship is not available for this position. This role requires current valid work rights for Australia. 

Enquiries

To find out more about this position, the employment package, or hours on offer please contact Mr Stelios Konstantinidis, Operations Manager - Maintenance Technology Institute, +61 3 9905 3430

Position Description

Remote Systems Support Analyst 

Closing Date

Please submit your application as soon as possible for this fabulous opportunity to join Monash University. Interviews will be held as strong applicants are identified. Applications will close when the role has been filled, no earlier than Sunday 5 October 2025, 11:55pm AEDT

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Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present.