Operations Officer
Job No.: 669060
Location: Clayton campus
Employment Type: Full-time
Duration: Continuing appointment
Remuneration: $80,603 - $92,585 pa HEW Level 05 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Monash Residential Services (MRS) provide a range of on and off-campus accommodation options and services to students, staff, the business community and short-term visitors to Monash University. MRS is seeking a driven and dynamic individual to join the team as an Operations Officer. This role is not a desk-job, focusing on the face to face supervision and daily coordination of the student residential environment, working closely with the Operations Manager.
As a heavily operations focused position, not a desk based administration role, some physical fitness and manual handling of packages will be required. A majority of the time will be spent immersing yourself in the residential building environment undertaking inspections, managing resident expectations, and other key operational activities which include:
- Maintenance of resident requests and enquiries
- Supporting ongoing and newly implemented residential programs and events
- Coordinating and prioritising workflow to respond to incidents
- Developing relationships with key internal and external stakeholders to deliver best practice, efficient operations
To be successful in this role, you will possess:
- Prior experience working in a similar operational/accommodation services environment
- A passion and desire to provide high-quality services to MRS' residents
- Excellent organisation skills and the ability to be a key team member
- Strong administrative skills with a keen attention to detail
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Join the pursuit of our purpose to build a better future for ourselves and our communities – #ChangeIt with us.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Ms Belinda Quenette, Manager Operations, +61 3 9902 5822
Position Description: Operations Officer
Applications Close: Tuesday 8 October 2024, 11:55pm AEDT
Supporting a diverse workforce
