Education Services Coordinator
Job No.: 669608
Location: Clayton campus
Employment Type: Full-time
Duration: Continuing appointment
Remuneration: $93,496 - $100,918 pa HEW Level 06 (plus 17% employer superannuation)
- Amplify your impact as an Education Services Coordinator at Monash
- Join our inclusive community, fostering collaboration and student success
- Engage with extraordinary ideas and support academic initiatives
The Opportunity
We are seeking to appoint an Education Services Coordinator to play a key role in ensuring the smooth delivery of student and academic services at the School. This position is responsible for guiding students through their academic journey from admission to completion, providing expert advice across various channels. Working closely with internal and external stakeholders, including Monash Connect, the Coordinator ensures that students receive timely and accurate support throughout their university experience, fostering strong relationships to maintain an efficient and responsive service model.
This role also provides essential administrative support for a range of projects and academic programs, focusing on process excellence and sound decision-making. The Education Services Coordinator manages student services functions such as admissions, enrolments, study abroad programs and course completion, ensuring alignment with university policies. Additionally, this position will oversee key academic service functions, including course accreditation, assessments, class scheduling and the end-to-end results process, contributing to the successful operation of academic services at the School.
We are seeking a candidate with a degree in a relevant field or equivalent experience, along with expertise in student management systems, CRMs, and LMS platforms. Strong communication skills and the ability to collaborate effectively with diverse stakeholders is also essential for this role.
If you are passionate about supporting students and academic staff in a dynamic and rewarding environment, we encourage you to apply for this exciting opportunity.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Join the pursuit of our purpose to build a better future for ourselves and our communities – #ChangeIt with us.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
Your application must address the selection criteria. Please refer to
"How to apply for Monash Jobs".
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Anthony Dimitracopoulos, Education Manager, + 61 3 9903 1644
Position Description: Education Services Coordinator
Applications Close: Wednesday 23 October 2024, 11:55pm AEDT
Supporting a diverse workforce
