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Operations Manager

Job No.: 671308

Location: Clayton campus

Employment Type: Full-time

Duration: Continuing appointment

Remuneration: $103,178 - $113,167 pa HEW Level 07 (plus 17% employer superannuation)

  • Amplify your impact at a world top 50 University
  • Join our inclusive, collaborative community
  • Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

Monash Residential Services (MRS) has an exciting opportunity to become an integral part of the team as an Operations Manager.

The Operations Manager provides a range of complex administrative services to facilitate the effective delivery of MRS’s operations and services. The position supervises the team responsible for the delivery of all maintenance works (reactive, preventative, statutory), asset management, OHS and ensuring cleaning of communal/student rooms are carried out effectively and efficiently. 

As the successful candidate you will be responsible for supervising and administering the delivery of high-quality support services to the residential function according to best practice and or service level agreements and in accordance with University policies, procedures and strategic priorities. Additionally, you will provide leadership, supervision and guidance to team members including work prioritisation, coaching and mentoring, performance development, guidance on compliance with university policy and procedure and encouraging a strong customer focus.

The ideal candidate will bring a strong educational background or substantial relevant skills and work experience. The role requires a degree qualification in a relevant field with extensive relevant experience; or extensive experience and management expertise in technical or administrative fields; or an equivalent combination of relevant experience and/or education/training.

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Ms Lorraine Sheppard, Senior Manager Operations, +61 3 9902 5824

Position Description: Operations Manager

Applications Close: Sunday 12 January 2025, 11:55pm AEDT

Supporting a diverse workforce



Monash University recognises that its Australian campuses are located on the unceded lands of the people of the Kulin nations, and pays its respects to their elders, past and present.