Senior Student Services Officer
Job No.: 674448
Location: Clayton campus
Employment Type: Part-time, fraction (0.8)
Duration: 13 months fixed-term appointment, Maternity leave replacement
Remuneration: Pro-rata of $93,496 - $100,918 pa HEW Level 06 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
The Opportunity
The Faculty of Science is seeking an experienced and motivated Senior Student Services Officer to join The Science Student Services team who delivers quality student administration, a comprehensive range of customer-oriented services relating to coursework degrees, and educational support programs and activity delivered by the Faculty.
The successful candidate will provide administrative support to deliver effective and best practice student and academic services across the Faculty. With a focus on operational excellence, the Senior Student Services Officer supports all aspects of the student life cycle such as student enquiries, enrolments, orientation, assessment, system management and administrative support for course planning, delivery and evaluation. The position provides hands-on support and expertise in resolving more complex student academic progress and student system related issues by adopting a case management approach to service delivery. All staff in the Faculty are expected to contribute to work across the faculty and participate in cross-functional project teams.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodiverse people, and people of all genders, sexualities, and age groups.
Be part of our story. Work with us to #ChangeIt.
Monash avidly supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Your application must address the selection criteria. Please refer to
'How to apply for Monash Jobs'.
Enquiries Heather Kelly, Manager, Student Academic Services +61 3 9905 1264
Position Description Senior Student Services Officer
Closing Date: Tuesday 11 February 2025, 11:55pm AEDT
Supporting a diverse workforce
