Senior Student Engagement and Academics Services Officer
Job No.: 680578
Location: Clayton campus
Employment Type: Full-time
Duration: Fixed-term appointment until 1 December 2025
Remuneration: $96,768 - $104,450 pa HEW Level 06 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Are you passionate about supporting students and enhancing their university experience? We’re looking for a proactive and experienced Senior Student Engagement and Academic Services Officer to join the Faculty of Engineering’s Dean’s Office on a fixed-term contract.
In this key role, you will provide high-level administrative support to ensure the effective delivery of student and academic services across the faculty. With a strong focus on operational excellence and student-centred service, you will be responsible for supporting the full student lifecycle—including course advice, admissions, credit transfer, enrolment, course completion, course transfer, and complex student enquiries.
We are looking for someone with proven experience in student services, who brings a strong understanding of academic processes and a case management approach to resolving more complex student and academic progress matters. Your ability to exercise sound judgment, manage competing priorities, and work collaboratively with stakeholders will be essential to your success in this role.
Join a dynamic and supportive team committed to student success and operational excellence.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen. We make tangible contributions because our purpose is clear; to deliver positive economic, social and environmental impact in resolving the global challenges of our age.
At the core of achieving this purpose is the diversity of our staff. We welcome and value everyone's contributions, lived experience and expertise. When you come to work, you can be yourself, be a change-maker and develop your career in exciting ways. This is why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Be part of our story. Work with us to #ChangeIt.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries:
Bev Pearce, Senior Coordinator, Student Engagement and Academic Services +61 39905 1971
Position Description:
Senior Student Engagement and Academics Services Officer
Applications Close:
Friday 13 June 2025, 11:55pm AEDT
Supporting a diverse workforce
