Admissions Officer
Job No.: 685530
Location: Clayton campus
Employment Type: Full Time
Duration: Fixed-term appointment until 16 October 2026
Remuneration: $83,424 - $95,825 pa HEW Level 05 (plus 17% employer superannuation)
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Amplify your impact at a world top 50 University
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Join our inclusive, collaborative community
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Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Monash Residential Services (MRS) has an opportunity to join the team as an Admissions Officer.
The Admissions Officer coordinates daily operational aspects of student residential admissions. This is achieved by processing applications for accommodation at Monash Residential Services, maintaining budgeted occupancy levels, issuing invoices for accommodation and related charges, coordinating debt collection, and providing accurate and timely information regarding accommodation options.
As the successful candidate you’ll bring a hands-on approach to service provision and a strong commitment to customer service excellence. You will be responsible for coordinating applications, offer processing, allocations, and bookings for residency at Monash Residential Services including Short Term and Staff accommodation, ensuring the highest occupancy levels. Additionally, you will act as a source of expert advice to the customer in relation to accommodation options for students , drawing on thorough knowledge of policies and procedures and considering any interaction with related functions and wider University processes.
The ideal candidate will bring a strong student experience and data entry/management background or substantial relevant skills and work experience. The role requires a tertiary qualification in a relevant field; or substantial relevant skills and work experience; or an equivalent combination of relevant experience and/or education/training.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground-breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Join the pursuit of our purpose to build a better future for ourselves and our communities - #ChangeIt with us.
Monash supports flexible working arrangements. Whilst this role is worked 100% on-site, we have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Ms Coraleigh Parker, Business Services Coordinator, +61 3 9905 7798
Position Description: Admissions Officer
Applications Close: Thursday 23 October, 11:55pm AEDT
Supporting a diverse workforce
