Senior Change Program Lead, Marketing
Job No.: 686646
Location: Mulgrave
Employment Type: Full-time
Duration: 12 months fixed term
Remuneration: $140,157 - $148,769 pa HEW Level 09 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
This is a career-defining opportunity to lead Monash’s enterprise-wide Marketing Transformation Program and shape the future of marketing across the University. As Senior Change Program Lead, Marketing, you will oversee a high-profile, multi-year portfolio that modernises marketing capability, infrastructure and audience experience. Your work will span initiatives such as an AI-enabled Content Hub blending human creativity with intelligent automation, a revitalised Web 2.0 corporate experience focused on user journeys and conversion, digital advertising insourcing for greater agility, and omni-channel personalisation strategies that strengthen lead-to-conversion performance.
You will translate strategic intent into sequenced, executable programs; orchestrate complex, interdependent workstreams; define and maintain the transformation roadmap across initiatives; establish robust governance structures that enable speed, transparency and accountability; and lead structured program delivery through milestone tracking, RAID management and performance reporting.. You will coordinate delivery across multiple teams and portfolios, managing dependencies, risks and trade-offs to ensure outcomes are achieved while embedding future-ready, data-led, customer-first ways of working.
This role offers the rare chance to shape both strategy and culture, crafting the change narrative that aligns teams, accelerates adoption, and ensures sustainable benefits across the University. You will lead the development of change communications, stakeholder engagement activities and capability uplift to support successful adoption of new platforms, processes and operating rhythms.
Operating at the intersection of delivery, strategy and culture, you will influence senior leaders, drive cross-functional alignment, and leave a lasting impact on how marketing capability is designed, delivered, and continuously improved. You will also play a key role in coordinating forums, showcases, workshops and roadshows that support decision-making, alignment and organisational readiness across the University.
About You
You are an experienced transformation leader with a strong track record delivering complex programs in large, matrixed organisations. You bring a deep understanding of marketing transformation, digital enablement and customer experience, combined with exceptional stakeholder engagement and influencing skills.
Strategic yet pragmatic, you manage multiple workstreams, risks and dependencies with confidence. You are comfortable establishing program governance, driving delivery cadence, and providing clear visibility on progress, risks and outcomes to senior stakeholders. You craft compelling change narratives, drive adoption through structured communications and enablement, and lead with resilience and emotional intelligence. Collaborative and outcomes-focused, you build alignment, momentum and measurable results. You thrive in complex environments, navigating ambiguity while bringing structure, clarity and progress to large transformation initiatives.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Kanika Bhatia, Director Channel Experience and Program Change, Kanika.Bhatia@monash.edu
Position Description: Senior Change Program Lead, Marketing
Applications Close: Tuesday 31st March 2026 11:55pm AEST
Supporting a diverse workforce
