Senior Business Process Change Analyst
Job No.: 687583
Location: Clayton campus
Employment Type: Full time appointment
Duration: Fixed-term until December 2026
Remuneration: $120,138 - $132,610 pa HEW Level 08 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Imagine a student administration system that’s streamlined, intuitive, and built for success. That’s exactly what our Senior Business Process Change Analyst delivers. This role is the driving force behind designing, testing, and refining innovative solutions that transform the student lifecycle experience as part of the SMST Program.
With deep expertise in student administration, our Analyst ensures every solution is practical, scalable, and aligned with both program goals and the University’s vision. They don’t just design processes—they craft experiences that enhance functionality and elevate user satisfaction.
Working hand-in-hand with Senior Change Managers, they lead critical change activities such as impact analysis, stakeholder engagement, communication strategies, and readiness planning. Their specialist knowledge bridges the gap between operational needs and program delivery, embedding the business perspective at every stage of the journey.
Successful transformation isn’t just about technology—it’s about people, processes, and purpose. With our Senior Business Process Change Analyst, you’re not just implementing change; you’re ensuring it sticks, scales, and succeeds.
The ideal candidate will have
- Expertise in Student Administration with a deep understanding of the coursework student lifecycle, operational workflows, education policies, and regulatory frameworks.
- Process Analysis & Improvement skills, able to analyse current-state processes, identify gaps, and develop practical, innovative solutions that enhance efficiency and compliance.
- Analytical & Conceptual Thinking demonstrating strong skills in translating business issues into data-driven, workable solutions that support transformation.
- Stakeholder Engagement & Relationship Building having the ability to build trusted relationships and collaborate effectively with diverse stakeholders across program and operational teams.
- Communication & Change Management with excellent written and verbal communication skills to explain process changes, produce documentation, and support training and transition activities.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Be part of our story. Work with us to #ChangeIt.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
Send us a copy of your latest CV along with a cover letter (max 2 pages) that addresses your suitability for the role. A document addressing the Key Selection Criteria is not required. Please refer to "How to apply for Monash Jobs"
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Ms Lindsay Guy, Change and Engagement Lead. Email: Lindsay.Guy@Monash.edu
Position Description: Senior Business Process Change Analyst
Applications Close: Sunday 18th January 2026, 11:55 PM AEDT
Supporting a diverse workforce
