Admissions Officer
Job No.: 688636
Location: Mulgrave
Employment Type: Full-time and Part-time (0.6 FTE) opportunities
Duration: Fixed Term until 30th June 2026
Remuneration: $83,424 - $95,825 pa HEW Level 05 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
The Admissions Officer is located within University Marketing, Admissions and Communications (UMAC). The Division is focused on ensuring our audiences have the best possible experience - personalised to their interest and the way they want to engage with Monash.
The Admissions Officer provides high-quality administrative and customer service support to the Admissions function, delivering a broad range of activities including the assessment of complex applications, communication of outcomes, processing of acceptances, issuing confirmations of enrolment, responding to enquiries, advising on admissions policies and procedures, supporting projects, and producing reports in line with agreed standards and timeframes.
The role ensures high service standards through prompt issue resolution and compliance with privacy, confidentiality, and regulatory requirements, including student visa processes. It involves the accurate input, analysis, and management of data and records, providing sound and timely advice to staff, students, agents, and other stakeholders, contributing to continuous improvement initiatives, and maintaining effective working relationships to support quality service delivery.
The ideal candidate will have demonstrated experience in student admissions for universities or TAFEs, with knowledge of educational systems, visa regulations, and national codes. They will possess strong administrative and organisational skills, excellent attention to detail, and the ability to manage operational processes effectively. Highly developed communication, analytical, and problem-solving skills are essential, along with a strong commitment to customer service and the ability to work both independently and as part of a team
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must include your latest CV and a Cover Letter outlining your suitability to the role.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Lina Halim, Senior Admissions Coordinator, Linawati.Halim@monash.edu
Position Description: Admissions Officer
Applications Close: Sunday 18th January 2026, 11:55 PM AEDT
Supporting a diverse workforce
