Manager, ICT Operations & Engagement
Job No.: 688716
Location: Clayton campus
Employment Type: Full-time
Duration: Continuing appointment
Remuneration: $140,157 - $148,769 pa HEW Level 09 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Monash University is seeking an experienced Manager, ICT Services Engagement to lead ICT services and strategic projects across Australia and international campuses. You will ensure timely, high-quality project delivery, strong stakeholder engagement, and alignment with Monash’s strategic objectives.
Key Responsibilities
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Lead end-to-end ICT projects, including planning, implementation, and post-implementation review
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Ensure project outcomes are delivered on time, within budget, and aligned with strategic objectives
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Build and maintain strong relationships with senior stakeholders across Monash campuses
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Lead and develop high-performing project teams, including external consultants
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Identify and manage project risks, issues, and dependencies
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Provide high-level advice and reporting to senior management
About You
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Postgraduate qualifications with extensive relevant experience, or extensive management experience, or an equivalent combination
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Proven record managing large, complex projects, including change management
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Strong planning, organisational, and budget management skills
Excellent stakeholder engagement, relationship management, and communication skills
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Experience leading and developing professional teams
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Advanced project management software and ICT literacy
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Anna Cakal, Senior Director, ICT Commercial Operations and Support Services, anna.cakal@monash.edu
Position Description: Manager, ICT Ops and Engagement
Applications Close: Sunday 15th February 2026, 11:55 PM AEDT
Supporting a diverse workforce
