Associate Director, Residential Support
Job No.: 689313
Location: Clayton campus
Employment Type: Full-time
Duration: Fixed-term appointment until 21 May 2027
Remuneration: $191,131 pa Level 10A (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
At Monash University Accommodation, we support a vibrant residential community of approximately 3,000 students across 13 residential communities. The Associate Director, Residential Support plays a pivotal leadership role in shaping the residential experience through high-quality management of policies, processes and community standards that underpin safe, supportive and enriching on-campus living.
Working in a complex, fast-paced environment, you will guide strategic and operational initiatives that enhance student wellbeing, belonging and personal development in a community context. This includes oversight of critical incident management, behavioural and welfare support, and the design of support programs and initiatives grounded in best practice for emerging adults predominantly in the age group of 17 - 25. Your leadership will help create inclusive, resilient communities that empower students to thrive.
About You
To be considered for this role, you will have:
- Extensive experience developing and delivering strategies, programs or initiatives that positively influence the behaviour and wellbeing among emerging adults from diverse socio-cultural backgrounds in residential communities
- Strong experience in policy development, OHS application within residential or community settings, and managing compliance across complex operations
- Demonstrated capability in managing contractors, ensuring safety standards, contract compliance and strong service delivery outcomes
- Proven knowledge of, and experience with, mental health issues impacting young people
- Exceptional interpersonal and communication skills, with the ability to build relationships, lead large teams, and communicate clearly and sensitively with a broad range of stakeholders
- Demonstrated experience in developing, implementing and monitoring comprehensive risk management strategies within student accommodation environments, including the effective management of critical incidents and the delivery of safe community education programs
In this highly impactful leadership position, you will work with passionate colleagues, influence strategic directions, and directly contribute to student wellbeing, safety and success. If you are seeking a role with purpose, complexity and genuine community impact, we invite you to join us in enhancing the residential experience at Monash University.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. Whilst this role is worked 100% on site, we have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to
'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Cassianne Martin, Director, Monash University Accommodation +61 3 9905 6200
Position Description: Associate Director, Residential Support
Applications Close: Monday 16 February 2026, 11:55pm AEDT
Supporting a diverse workforce
