Student Services Officer
Job No.: 689931
Location: Peninsula campus
Employment Type: Full-time
Duration: Fixed-term appointment until 23 May 2027
Remuneration: $83,424 - $95,825 pa HEW Level 05 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
The School of Primary and Allied Health Care is seeking a passionate, service-focused Student Services Officer to deliver high quality and customer focused services related to the student lifecycle.
The Student Services Officer supports all aspects of the student life cycle including student enquiries, enrolment processing and advice, orientation, assessments, completions and course transfers, as well as responding to enquiry referrals for current and prospective students. Responsibilities will entail providing accurate and timely advice to School academic staff on all matters relating to enrolments, course mapping, course progression, credit, intermission, special consideration. Additionally this position will also provide support to Course Directors, Unit Coordinators and Chief Examiners as required.
We are particularly interested in candidates with extensive knowledge of university and faculty student administrative processes so if your professional experience aligns with this position we look forward to receiving your application.
Monash University seeks applicants for this opportunity who are able to demonstrate present valid and current Australian work rights.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to
'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Amanda Wylde, Manager, Student and Academic Services, +61 3 9904 4353
Position Description: Student Services Officer
Applications Close: Friday 6 March 2026, 11:55pm AEDT
Supporting a diverse workforce
