Enrolments Coordinator
Job No.: 691593
Location: Clayton Campus
Employment Type: Full-time
Duration: Continuing appointment
Remuneration: $110,527 - $121,227 pa HEW Level 07 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Join Monash University's Student Experience portfolio as an Enrolments Coordinator and play a pivotal role in leading the day-to-day operations of the Enrolment Services team. This position ensures the effective prioritisation and delivery of enrolment services, supports a small team, and contributes to policy development and business improvements. You will collaborate widely across the University and with external stakeholders to deliver high-quality, student-focused enrolment services.
This position will be responsible for coordinating and managing enrolment service operations, ensuring compliance with internal policies and external legislative requirements, and supporting data reporting and performance monitoring. You will contribute to continuous improvement initiatives, including process reviews and system enhancements, while maintaining strong stakeholder relationships across the University and beyond. The role also oversees team leadership, ensuring staff are well-supported, customer-focused, and equipped with up-to-date training and communications to deliver consistent, high-quality services.
To be successful in this role you will have a relevant degree or equivalent experience, along with demonstrated expertise in managing operations within complex environments. You will bring strong communication and interpersonal skills, the ability to lead and prioritise within a customer-focused team, and proven experience building effective stakeholder relationships. A commitment to continuous improvement, coupled with excellent organisational skills, attention to detail, and the ability to manage competing priorities, will be essential to thrive in this role.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and background checks required for the role, as determined by the University.
Enquiries: Lucy Kehoe, Senior Manager Coursework Scholarships and Enrolment Services, lucy.kehoe@monash.edu
Position Description: Enrolments Coordinator
Applications Close: Friday 24 April 2026, 11:55pm AEST
Supporting a diverse workforce
