Senior Student Engagement and Academic Services Officer
Job No.: 691903
Location: Clayton campus
Employment Type: Full-time
Duration: Fixed-term appointment until 31 December 2026
Remuneration: $96,768 - $104,450 pa HEW Level 6 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
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We are seeking a proactive and experienced higher education professional who can hit the ground running, demonstrate strong stakeholder engagement skills, and contribute positively to a collaborative team environment.
Join a high-performing team within the Faculty of Engineering, dedicated to delivering exceptional student and academic services. As a Senior Student Engagement and Academic Services Officer, you will play a key role in supporting the student lifecycle, ensuring a seamless and high-quality experience from admission through to course completion.
In this hands-on role, you will provide expert administrative support across a broad range of services, including course advice, admissions, enrolment, credit and course transfers, student enquiries, mobility programs, and academic progress. You will also contribute to key student initiatives such as orientation, industry experience (WIL), Co-op programs, and employability development through Continuous Professional Development (CPD) and the Career Ready Series.
With a strong focus on operational excellence, you will manage more complex student matters using a case management approach, applying sound judgement and a solutions-focused mindset.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Danette Deriane, Acting Manager, Student Engagement and Academic Services, +61 3 9905 6276
Position Description: Senior Student Engagement and Academics Services Officer
Applications Close: Thursday 2 April 2026, 11:55pm AEDT
Supporting a diverse workforce
