Education Success Adviser
Job No.: 694032
Location: Clayton campus
Employment Type: Full-time
Duration: 12 month fixed-term appointment
Remuneration: $100,155 - $108,106 pa HEW 06 plus 17% employer superannuation
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
This role is advertised through our Jobs for Indigenous Australians portal, prioritising opportunities for Aboriginal and Torres Strait Islander applicants.
If you do not identify as Aboriginal or Torres Strait Islander, please visit Jobs at Monash Australia portal to view current opportunities.
The Opportunity
The Education Success Adviser provides end-to-end case management and integrated student support across the student lifecycle, including recruitment, admissions, orientation, enrolment, student engagement, academic progress and course completion. The role supports students to successfully navigate their studies, connect with the broader university community and engage meaningfully in university life, while ensuring a high standard of service delivery and student experience.
The position is responsible for managing a range of complex administrative and operational activities, including coordinating projects, supporting committees, preparing reports and maintaining accurate data and records in line with compliance and quality standards. The Education Success Adviser also provides specialist advice to students and stakeholders, contributes to continuous improvement and governance processes, and works collaboratively across teams to deliver consistent, efficient and student-focused services.
As the successful candidate, you will bring sound knowledge of university policies, regulations and procedures relating to coursework students, with the ability to interpret and apply them effectively in a student services environment. You will demonstrate highly developed planning and organisational skills, with the ability to manage competing priorities, meet deadlines and deliver high-quality support across a range of student matters.
You will have experience providing individual and group support to students, supported by excellent interpersonal and communication skills and the ability to deliver difficult information in a positive and meaningful way. Strong analytical and problem-solving capabilities, the ability to research and develop innovative approaches, and advanced computer literacy, particularly in student management systems and related applications, will be essential to your success in the role.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Ms Tina Condé, Education Success & Student Services Manager, +61 3 9905 0974
Position Description: Education Success Advisor
Applications Close: Wednesday the 10th of June 2026, 11:55pm AEST
Supporting a diverse workforce
