Senior Payment Services Officer
Job No.: 694136
Location: 211 Wellington Road, Mulgrave
Employment Type: Full-time
Duration: 12-month fixed-term appointment
Remuneration: $86,344 - $99,179 pa HEW Level 05 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Finance Operations underpins Monash’s research, teaching and operations through precise, efficient, and service-driven support. We manage more than 100,000 purchase orders and invoices annually, process payments for 18,000+ vendors, oversee non-student income with real-time financial insights, and have strong governance and stewardship of Monash financial systems.
We are seeking a Senior Payment Services Officer to join our team in providing high-quality administrative service to support the effective operation of the Payment Services Division. You will have previous exposure to applying tax laws, policies and the highest standard of customer service.
Some key areas of focus include:
- Providing excellence in operational administrative, expense management and financial control processes through the review and audit of expense claims in accordance with University policies, procedures and compliance requirements.
- Providing sound, accurate and timely advice to support all stakeholders, including staff, students, visitors and approvers, in relation to expense claims, travel, corporate card administration and reimbursement processes.
- Implementing and delivering a range of expense management services, including the processing of staff expenses, visitor and student reimbursement claims, and supporting efficient and compliant financial operations.
- Administering and maintaining expense management systems including Concur and processing via Frevvo, undertaking corporate card administration activities and ensuring the accurate processing of expense-related transactions.
- Processing journals relating to travel and expense transactions, investigating anomalies, resolving discrepancies and maintaining the integrity of financial records.
- Maintaining excellent working relationships with internal and external stakeholders in accordance with University policies and procedures, financial delegations, taxation requirements and auditing standards.
This is an opportunity to leverage your knowledge and expertise in an environment of collaboration, innovation, and personal development, contributing to a world-class university that makes a substantial impact around the globe. So, if this sounds like a position that suits your current career focus we look forward to hearing from you!
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Learn more about Monash.
Be part of our story. Work with us to #ChangeIt.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Ms Kirsty Lavin, Payment Services Manager, +61 3 9905 0905
Position Description: Senior Payment Services Officer
Applications Close: Sunday 14 May 2026, 11:55pm AEST
Supporting a diverse workforce
