Associate Director, Enterprise Data and Academic Services Product Management
Job No.: 695020
Location: Clayton campus
Employment Type: Full-time
Duration: Fixed-term appointment until 21 May 2027
Remuneration: $191, 131 HEW 10A + 17% superannuation
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Reporting to the Senior Director, Enterprise Systems and Data (ESD), the Associate Director, Enterprise Systems and Data Product Management (ESD-PM) is a pivotal senior leadership role driving Monash University’s digital transformation goals. You will work closely with the Senior Director, ESD, to lead the management, vision and delivery of our enterprise application and data product portfolio, ensuring our digital solutions actively anticipate and respond to strategic business priorities.
You will partner with Senior Leadership across the University to bring their business visions to life, managing a product budget of up to $10 million and leading a diverse team of up to 20 IT and delivery professionals. Your work will directly shape the student and staff experience by overseeing core product roadmaps across a multifaceted technical stack (including MuleSoft, Databricks, SAP, BMC Helix, Microsoft Azure, and AWS).
Key Responsibilities
As the successful candidate, your key responsibilities will include:
- Product Strategy & Roadmap Ownership: Leading the strategic design, prioritisation, and delivery of the enterprise academic and data product roadmap to elevate student and staff engagement.
- Practice Leadership: Setting industry-best standards for modern product management, Agile project management, and human-centred design across the portfolio.
- Team Leadership & Capability Building: Mentoring, coaching, and managing a high-performing team of Product Managers and technical professionals to build an entrepreneurial, innovative culture.
- Stakeholder & Vendor Management: Acting as an authoritative advisor to internal senior executives and external partners to translate complex business capabilities into supportable digital solutions.
- Market & Data Analysis: Conducting regular competitive and industry analysis, leveraging data to keep Monash at the global forefront of higher education administration and technology.
- Financial & Resource Governance: Coordinating resource and financial allocations across the digital portfolio to maximise strategic outcomes and deliver on budget targets.
About you:
To be successful in this role, you will bring a blend of strategic vision, technical framework expertise, and exceptional leadership capability:
- A relevant postgraduate qualification plus extensive senior experience (10+ years), or equivalent high-level management experience and technical expertise. An ITIL Foundation Certification (or equivalent combination of training) is highly regarded.
- Extensive experience leading, motivating and developing delivery professionals in a large, complex organisation, ideally spanning technologies like Moodle, MuleSoft, Azure, AWS, and custom development.
- Deep knowledge of modern product management frameworks, startup methodologies, human-centred design, and hypothesis/issues-based problem-solving.
- A proven track record of managing all lifecycle phases of organisation-wide, complex projects, including robust change management and communication strategies.
- Exceptional strategic planning, organisational, and budget-management skills, with the capacity to allocate resources effectively under high-pressure conditions.
- Outstanding communication, negotiation, and influencing skills, with a demonstrated ability to provide authoritative advice and build strong relationships at all levels of leadership.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Cliff Ashford, Senior Director, Enterprise Systems and Data (ESD), cliff.ashford@monash.edu
Position Description: Associate Director, Enterprise Data and Academic Services Product Management
Applications Close: Thursday 9 July 2026, 11:55pm AEST
Supporting a diverse workforce
