Education Abroad Officer
Job No.: 698394
Location: Clayton campus
Employment Type: Part-time, fraction (0.8)
Duration: Continuing appointment
Remuneration: Pro-rata of $76,744 - $82,090 pa HEW Level 04 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Monash Abroad sits at the heart of one of Australia's most globally connected universities, helping students navigate life-changing mobility experiences across inbound and outbound programs. As an Education Abroad Officer, you'll be the first voice many students hear when they start exploring what studying abroad could look like for them — and your expertise in administration and student support will keep those programs running with care and precision.
What the Role Involves
- Serving as the first point of contact for student enquiries across Monash Abroad's inbound and outbound mobility programs, providing accurate and timely advice
- Managing administrative processes across the full program lifecycle, from application handling through to enrolment and departure coordination
- Supporting the promotion and coordination of student mobility programs in collaboration with internal teams and international partners
- Maintaining high standards of record-keeping, deadline management, and stakeholder communication across a varied and active workload
What You'll Bring
- Demonstrated experience delivering administrative services in a complex, high-volume environment with competing priorities
- Strong customer service skills with the ability to advise and support a diverse student cohort with clarity and professionalism
- Proven ability to coordinate multi-step processes accurately and meet firm deadlines without compromising quality
- Experience working within a university or international education setting, ideally with exposure to student mobility or exchange programs
- Confident communicator who can engage effectively with students, academic staff, and external partners alike
- Familiarity with Monash systems or similar university platforms will be well regarded
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.
We value difference and diversity. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Together with our commitment to academic freedom, you will have access to quality research facilities, infrastructure, world-class teaching spaces, and international collaboration opportunities.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.
Enquiries: Stuart Hibberd, Senior Partner Programs Manager, +61 3 990 51660
Position Description: Education Abroad Officer
Applications Close: Wednesday, 21st October at 11:55pm AEST
Please submit your application as soon as possible for this fabulous opportunity to join Monash University. Interviews will be held as strong applicants are identified. Applications will close when the role has been filled.
Supporting a diverse workforce
