Senior Student and Academic Services Coordinator

Job No.: 699273 

Location: Monash University Law Chambers and Clayton campus

Employment Type: Full-time 

Duration: Continuing appointment 

Remuneration: $110,527 - $121,227 HEW 7 plus 17% employer superannuation 

• Amplify your impact at a world top 50 University
• Join our inclusive, collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

Join Monash University's Faculty of Law as a Senior Student and Academic Services Coordinator, supporting the delivery of high-quality services to students and academics. Working closely with the Manager, Student Experience and Academic Services, you will coordinate key student and academic administration processes across the student lifecycle, including admissions, enrolments, course completions, Moodle and assessments.

You will also contribute to continuous improvement initiatives, resolve escalated enquiries, and build strong relationships with stakeholders across the Faculty and University. With direct supervision of a small team, you will help plan and allocate workloads, support staff development, and ensure services are delivered efficiently and in line with University policies and priorities.

About You

You are an experienced student services or administration professional with a strong focus on customer service, operational excellence and continuous improvement. You bring highly developed planning and organisational skills, with the ability to manage competing priorities, meet deadlines and identify opportunities to improve processes and service delivery.

With demonstrated experience in staff supervision and stakeholder engagement, you can build effective relationships, communicate confidently with diverse audiences and provide sound advice on complex issues. You also bring strong analytical and problem-solving skills, advanced computer literacy, and the ability to lead and support a team in a collaborative, service-focused environment.

About Monash University

At Monash, work feels different. There’s a sense of belonging, from contributing to something ground breaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.

In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today, we have the momentum to create the future we need for generations to come. Accelerate your change here. 

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

Visa sponsorship is not available for this position. This role requires current valid work rights for Australia. 

Monash University invites applications from candidates who can demonstrate valid and current Australian work rights. 

For instructions on how to apply, please refer to 'How to apply for Monash Jobs'. Your application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role, as determined by the University.

Enquiries: Emma Cosgriff, Manager, Student Experience and Academic Services, Emma.Cosgriff@monash.edu

Position Description: Senior Student and Academic Services Coordinator

Applications Close: Monday 16 November 2026 at 11:55pm AEDT