Admissions Officer
Job No.: 699770
Location: 211 Wellington Road, Mulgrave
Employment Type: Full-time
Duration: Fixed-term contract until 30th June 2027
Remuneration: $86,344 - $99,179 pa HEW Level 05 (plus 17% employer superannuation)
- Amplify your impact at a world top 50 University
- Join our inclusive, collaborative community
- Be surrounded by extraordinary ideas - and the people who discover them
The Opportunity
Join Monash University's Admissions team where you'll play an important role in delivering a high-quality admissions experience for prospective and current students. You'll provide specialist administrative support across Monash University and Monash College, including assessing complex student applications, processing acceptances and international student payments, issuing electronic Confirmations of Enrolment and responding to admissions enquiries.
Working collaboratively with internal and external stakeholders, you'll provide timely advice and guidance on admissions policies and processes, maintain accurate records and reporting, and contribute to continuous improvement initiatives. This is an opportunity to apply your administrative expertise and sound judgement in a dynamic, service-focused environment that supports students throughout their journey to Monash.
About You
You bring demonstrated experience in student admissions, ideally within a university or TAFE environment, together with an understanding of education systems, frameworks, visa regulations and relevant national codes. You have strong administrative skills, excellent attention to detail and the ability to interpret information, assess applications and apply policies and procedures with accuracy and sound judgment.
A confident communicator with a strong customer service focus, you enjoy building effective relationships with a diverse range of stakeholders and providing clear, timely advice. You are highly organised, able to manage competing priorities and deadlines, and comfortable working both independently and collaboratively as part of a team. You also bring a proactive approach to problem-solving and a commitment to continuous improvement and service excellence.
About Monash University
At Monash, work feels different. There’s a sense of belonging, from contributing to something groundbreaking – a place where great things happen.
We value difference and diversity. That’s why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.
Some 20,000 staff work for Monash around the world. We have 95,000 students, four Australian campuses, and campuses in Malaysia and Indonesia. We also have a major presence in India and China, and a significant centre and research foundation in Italy.
In our short history, we have skyrocketed through global university rankings and established ourselves consistently among the world's best tertiary institutions. We rank in the world’s top-50 universities in rankings including the QS World University Rankings 2026.
Learn more about Monash.
Today, we have the momentum to create the future we need for generations to come. Accelerate your change here.
Monash supports flexible and hybrid working arrangements. Whilst this role is worked on-site, we have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.
To Apply
Visa sponsorship is not available for this position. This role requires you to possess current valid work rights for Australia.
Monash University invites applications from candidates who can demonstrate valid and current Australian work rights.
For instructions on how to apply, please refer to 'How to apply for Monash Jobs'.
Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, neurodivergent people, and people of all genders, sexualities, and age groups.
We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments, please contact us at hr-recruitment@monash.edu in an email titled 'Reasonable Adjustments Request' for a confidential discussion.
Your employment is contingent upon the satisfactory completion of all pre-employment and background checks required for the role, as determined by the University.
Enquiries: Krystal Xu, Senior Admissions Coordinator, krystal.xu@monash.edu
Position Description: Admissions Officer
Applications Close: Tuesday 24 November 2026, 11:55pm AEDT
Supporting a diverse workforce