About the ABC

The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian communities.

About the Role

Develop and manage digital products for ABC iview, ensuring alignment with the digital strategy for Product & Content Technology and the ABCs strategic objectives.

Key Accountabilities 

• Drive and oversee the digital product development, implementation and continual review of the ABC iview mobile products (iOS and Android) to achieve a world-class digital experience for audiences.
• Drive and develop effective, innovative and measurable ABC audience engagement strategies to achieve objectives that will engage, retain and build new audiences.
• Establish objectives, undertake high-level data analysis and provide sound recommendations to senior management and key stakeholders to inform decision making on roadmap development.
• Actively gain a deep understanding of audience experience to identify and fill product gaps and generate new ideas that grow audience reach, improve audience experience and drive digital growth.
• Develop and communicate relevant success metrics and objectives to assess the effectiveness and performance of the products. Track and act on product performance based on analytics and user feedback.
• Understand, own and prioritise the product backlog, including collaborating with stakeholders and teams in the prioritisation of the product backlog to maximise audience value. Be the primary point of contact for additions to the product backlog that meet audience needs.
• Cultivate and foster a culture of creativity that drives staff to continually seek new innovative ways to deliver content and reach audiences.

About You

• Demonstrated success working as a full cycle product manager, or in a similar role. Experience managing a Video on Demand or other streaming service highly regarded.
• Significant experience in the development and management of digital products.
• Outstanding relationship management and communication skills; can negotiate, influence and deal effectively with diverse stakeholders at all levels.
• High level of self-motivation, with outstanding analytical, planning, and organisational skills, including the ability to proactively identify and action issues and opportunities.
• Demonstrated significant ability to successfully adjust and work effectively with changing situations.
• Demonstrable experience in understanding customer needs and delivering customer value.
• Highly developed communication and stakeholder management skills with the ability establish strategic relationships with key internal and external stakeholders to negotiate and influence the achievement of shared objectives.

What’s In It For You?

Come and join the vibrant Digital Product department in the ABC. Our mission is to enable ABC’s digital future, where ABC transitions from a traditional broadcaster to Australia’s most trusted and valued digital media organisation. Through harnessing our talents in digital, collaborating with our partners and delivering beyond expectations, we ensure the ABC not just remains relevant but thrives.

As a group of product and platform teams, we develop and maintain the ABC's audience facing digital products across mobile, connected TV, desktop, and smart speakers. Whether it is staying informed of the latest breaking news, bringing some great TV on ABC iview, streaming the Hottest 100 on the triple j app and website, or entertaining the kids with our ABC Kids app - the ABC's Digital Product offerings are some of Australia's most loved and most used platforms.

Your work will be appreciated by millions of audiences across Australia. We are an open and cohesive team where your voice will not get lost. You can get a sneak peek into our product engineering world through our blog: https://www.abc.net.au/digital-product 

We are committed to career development and invest in our people to grow and become leaders in their fields. Everyone in the Digital Product department has a designated budget for training and development. We believe in flexible approaches to working and building self-organising and collaborative teams that offer friendly and supportive environments in which all team members can strive and grow.

For further information on this position please contact Brett Whyte, Digital Talent Acquisition Lead via email whyte.brett@abc.net.au

We are unable to accept email applications, please ensure that you submit your application via the online portal. We respectfully request that Recruitment Agencies do not submit applications for this position.

In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims to achieve a gender-balanced workforce. 

For more information on inclusive employee networks within the ABC please refer to Life Page on ABC LinkedIn. For more information on working at the ABC visit abc.net.au/careers